Compliance Specialist, CDD Operations

2 Minutes ago • 2 Years + • Operations

Job Summary

Job Description

OKX is a leading crypto exchange and wallet developer, committed to individual freedom through crypto. The Compliance function advises on regulatory obligations and enterprise risk. This role involves comprehensive reviews of customer onboarding cases, ensuring KYB principles are met, verifying AML documentation, and investigating potential matches against sanctions and PEPs. The specialist will also support CDD function enhancements and maintain high service levels.
Must have:
  • Complete comprehensive reviews of incoming customer onboarding cases, ensuring KYB principles are consistent with company policy and risk assessment
  • Review KYB documents using validation tools and reputable sources to verify AML documentation
  • Request appropriate CDD/EDD documentation from customers to complete the AML onboarding process
  • Follow up on pending CDD/EDD requests, ensuring communication is issued within relevant SLAs
  • Investigate possible matches generated by scanning applications against sanctions, PEPs, and adverse media news
  • Provide information to management regarding AML/CDD issues
  • Maintain a high-quality service level to customers and other departments, escalating queries when appropriate
  • Support the enhancement of the CDD function and maintain procedures
  • Manage specific projects as they arise
  • Completion of tertiary higher education (Higher Diploma, Degree)
  • Two or more years’ experience in CDD with exposure to institutional clients (KYB)
  • Excellent communication and writing skills
  • Attentive to details
  • Excellent command of spoken and written English
Good to have:
  • Ability to work well within a team to deliver quality service
Perks:
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependents

Job Details

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk.

What You’ll Be Doing

  • Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
  • Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
  • Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
  • Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
  • Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
  • Provide information to management in respect of AML/CDD issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Support the enhancement of our CDD function and maintain procedures
  • Manage specific projects, which may arise from time to time.

What We Look For In You

  • Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
  • You have two or more years’ experience in CDD with exposure to institutional clients (KYB)
  • You are a ‘team player’ who can work well within the function to deliver a quality service.
  • You have excellent communication and writing skills, and are attentive to details.
  • Excellent command of spoken and written English is required.

Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependents

#LI-EWR1 #LI-HYBRID

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About The Company

OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.

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