Creative Regional Operations Lead

JOB QUALIFICATIONS

• 5-8+ years’ experience in an integrated – Social, Creative, Print, Digital - production operations
• Bachelor’s degree in creative field. A combination of work experience and education can be substituted
• Proven mastery driving operational excellence by orchestrating creative vision across proper technologies and team members
• Conceptual thinker who can brainstorm to define creative vision, solve problems and identify priorities for execution against strict creative, quality and brand standards
• Full knowledge of integrated production operation methodologies and formats
• Proficiency in current business software (Office, Google) required.
• Extensive knowledge of workflow production technologies and applications essential
• Client facing experience essential
• Excellent verbal and written communication skills
• Proven ability to juggle numerous tasks at once and deliver assets effectively, and work towards tight timelines

JOB DUTIES

Operational Responsibilities

• \* Creatively and technically manages full lifecycle of in scope projects across appropriate studio or creative team members to successfully meet client needs
• \* Partners with the client and IAT throughout the lifecycle of each project to ensure an end-result that meets brand integrity and marketing objectives
• Oversee the end-to-end regional creative and social process across teams, ensuring smooth intake, resourcing, prioritization, production, and delivery of assets.
• Lead, support, and mentor local team and cross-functional collaborators. Promote a culture of innovation, collaboration, and accountability.
• Allocate creative and social resources effectively based on project needs, timelines, and team capabilities. Identify resourcing gaps and propose solutions.
• Streamline creative and social processes, tools, and systems to improve efficiency, reduce bottlenecks, and enhance team productivity without compromising creative integrity.
• Act as a bridge between creative, social, marketing, brand, production, and business teams to align on priorities, timelines, and expectations.
• Contributes to client relationship by being keenly aware of client’s business objectives
• Solves problems through proactive involvement with the client, agencies and creative teams against project goals
• Ensures service that maintains and develops client relationships
• Maintains a forward-thinking approach to industry trends that may impact client needs
• Ensure client SLA and deliverable dates are met
• Ensure latest workflow methodologies are reviewed and applied as appropriate
• Develop and maintain relationships with internal and external stakeholders involved in key projects
• Ensure that communication is effective and sharing of knowledge is routine

Leadership Responsibilities

• Ensure appropriate levels of staffing are maintained
• Set clear objectives and targets for all direct reports - monitor and review regularly
• Identify, lead, manage, motivate and develop a team to support the successful delivery of all opportunity assessment and diligence activities in region