CRM Manager

Azar Global Business Operation Team

This team plays a key role in identifying and resolving various business issues for global service operations.

The team performs its duties based on data, utilizing data analysis and insights to support decision-making throughout the entire process, from business strategy formulation to execution.

It contributes to aligning the entire team's growth direction, enabling the organization to effectively solve problems and achieve continuous growth.

Responsibilities

• Establishment and execution of CRM strategies
• Collaborate with the data team to plan for achieving goals and KPIs
• Thoroughly analyze each funnel of the user journey and optimize CRM actions
• Analyze user data for in-depth user experience analysis
• Plan user messages for each segment for an optimal User Journey

Requirements

• Individuals with 2-5 years of CRM experience
• Individuals with data analysis skills
• Individuals with the ability to design and analyze CRM campaign structures
• Individuals with an understanding of User Lifecycle marketing and knowledge of how to utilize digital/offline marketing, push messages, etc.
• Individuals with problem-solving skills (logical thinking, defining improvements, data analysis, etc.)
• Individuals with smooth communication skills
• Individuals with a Bachelor's degree or higher

Preferred

• Individuals with at least 2 years of experience in startup/IT related industries
• Individuals with experience in automation tools (e.g., Braze)
• Individuals with global marketing experience
• Individuals proficient in SQL

Hiring Process

• Employment Type: Full-time
• Hiring Process: Document Screening > Recruiter Call > 1st Interview > 2nd Interview > 3rd Interview > Final Offer (* The process may change if necessary.)
• For document screening, only successful candidates will be notified individually.
• Application Documents: Free-form detailed resume based on career (Korean or English, PDF)

If any false information is found in the submitted content or if there are disqualifying reasons for employment under relevant laws, the hiring may be canceled. If necessary, additional screening and document verification may be conducted outside of the pre-announced hiring process.

National meritorious persons are given preferential treatment according to relevant laws. If you are applicable, please notify us when applying and submit supporting documents upon hiring.

When applying for a position hired by Hyperconnect, this privacy policy applies to the processing of personal information: https://career.hyperconnect.com/privacy

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