Accenture is seeking a Customer Service Associate for their Finance Operations vertical. This role involves supporting non-voice customer interactions such as email, web, and chat. Responsibilities include collecting operational data, conducting analysis, reconciling transactions, and resolving customer issues by diagnosing and troubleshooting incidents. The associate will manage service interruptions to restore normal operations quickly. Key skills required include the ability to meet deadlines, perform under pressure, problem-solving, attention to detail, building strong client relationships, and fluency in written French.
Must Have:- Customer Operations - Non Voice
- Service Desk Non-Voice Support
- Customer Service Associate
- Ability to meet deadlines
- Ability to perform under pressure
- Problem-solving skills
- Detail orientation
- Ability to establish strong client relationship
- Fluency in French (Written)