Cyber Ops Manager- Threat Operations

1 Month ago • 12 Years + • Operations • $134,600 PA - $184,500 PA

Job Summary

Job Description

The Cyber Operations Manager over Threat Detection & Response is responsible for ensuring early and accurate detection, response, and containment for threats. This role involves leading 24x7 Threat Detection and Response Analysts, working with customers on reporting, enforcing policies and procedures, driving continuous improvement of detection and response, overseeing the security of Client systems, and staying current with industry trends. The role also involves mentoring, developing, and evaluating employee performance, and managing staffing including recruitment, supervision, and disciplinary actions. The Cyber Operations Manager will report to the Director of Security Operations. This includes preparing reporting of metrics and trending of SLA & KPIs to the customer and client support staff.
Must have:
  • 12+ years of IT and Information Security experience
  • 5+ years leading technical Threat Detection and Response teams
  • 5+ years experience in cyber operations centers
  • 3+ years experience in managed services
  • Certifications in Security/Networking
  • Ability to make decisions and solve problems under pressure
  • Sharp analytical abilities and make quick decisions
  • Deep understanding of SIEM vendors
  • Deep understanding of EDR vendors
  • Deep understanding of regulatory compliance
  • Deep understanding of laws pertaining to cybersecurity
  • Understanding of Security Orchestration, Automation, and Response concepts
  • Experience working with ticketing and knowledge management systems
  • Experience with ITIL concepts and practices
  • Experience with security analytics platforms
Perks:
  • Work/life balance
  • Professional training resources
  • Creative problem-solving
  • Volunteer Opportunities
  • Ability and technology to work remotely

Job Details

The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services.

How you'll make an impact

  • Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations.

  • Work closely with customers on reporting, stewardship calls, and in the case of escalations.

  • Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision.

  • Drive continuous refinement and improvement of detection and response and incident response processes.

  • Oversee the security of Client systems via Advanced Fusion Center (AFC) service.

  • Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment.

  • Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general.

  • Direct and drive process and documentation improvement.

  • Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

  • Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing.

  • Perform staff performance appraisals.

  • Ensure timely reporting of security control gaps and vulnerabilities to the customer.

  • Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff.

  • Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques.

  • Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks.

  • Oversee team’s production of threat intelligence reports that communicate the results of the analyses to the respective audience.

  • Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables.

  • Establish and maintain regular written and in-person communications with the organization’s executives, other group heads regarding pertinent activities.

  • Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation.

  • Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations.

What we're hiring for

  • 12+ years professional IT and Information Security experience

  • 5+ years leading technical Threat Detection and Response teams

  • 5+ years professional experience in cyber operations centers

  • 3+ years professional experience in managed services

  • One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications

  • Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required.

  • Sharp analytical abilities and the ability to make sound decisions quickly are required.

  • Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc.

  • Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP.

  • Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions

  • Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions

  • Understanding of Security Orchestration, Automation, and Response concepts.

  • Experience working with ticketing and knowledge management systems such as Service Now.

  • Experience with ITIL concepts and practices.

  • Experience with security analytics platforms such as Kibana.

#LI-TW1

Salary Range Description

$134,600.00 - $184,500.00 Annual

The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.

What you can expect from Optiv

  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities.  For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

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About The Company

We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress. Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

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