Data Aggregation Specialist

Envestnet is seeking a Data Aggregation Specialist to join our Platform Operations department. This is a hybrid role, with in-office work required at our Raleigh, NC office location.

Envestnet is transforming the way financial advice is delivered through its connected technology, advanced insights, and asset management solutions – backed by industry-leading service and support. Since 1999, Envestnet has served the wealth management industry and today supports trillions in platform assets, serving over a hundred thousand financial advisors. The vast majority of the nation’s leading banks, the largest wealth management and brokerage firms, and over 500 of the largest RIAs rely on Envestnet’s wealth management platform and solutions to drive business growth, boost productivity, and deliver better financial outcomes for their clients.

Envestnet’s Strategy:

• Deliver the industry-leading wealth management platform, powered by advanced data and insights
• Leverage our scale and efficiencies to serve our clients’ needs comprehensively
• Enable financial advisors to deliver more holistic advice – reflecting a more complete view of their clients’ financial lives, and in a more connected environment

For more information, please visit www.envestnet.com.

Job Summary:

The Data Aggregation Specialist will oversee problem resolution affecting service and operations in Data Aggregation. Using data-driven analysis, this individual will contribute to project prioritization and training initiatives within the Data Aggregation department.

Job Responsibilities:

• Provides day-to-day operational support for data aggregation providers (including By All Accounts, Yodlee, DST, DTCC and DAZL) to internal Envestnet departments, and external advisors and firms.
• Serves as the Data Aggregation resource for onboarding projects and conversions of new firms to the Envestnet platform. In this role, works closely with the internal cross-functional project team and firm representatives to manage data aggregation provider setup and/or conversion.
• Provides day to day support for issues related to Auto Claim, as well as assistance with Auto Claim configuration requests.
• Monitors and reviews daily download and reconciliation data for assigned channels/firms to address issues and assist advisors in troubleshooting errors.
• Works with Yodlee and/or By All Accounts directly on behalf of advisors and firms. Opens cases for issues that cannot be resolved, and provides supporting documentation if required.
• Directly works with other Data Aggregation providers to facilitate problem resolution and improve efficiencies and current processes.
• Establishes and maintains strong and cooperative relationships with Envestnet client service teams to foster a cooperative environment for the resolution of problems and/or errors.
• Provides support for internal groups working with firms/clients on Data Aggregation. Support includes, but is not limited to, research and resolution on account level issues involving data aggregation providers. This could include data feed, reconciliation, pricing issues, etc.
• Helps facilitate best practice process management with various operational and administrative areas of the organization, including making suggestions for improved client service, quality control, and risk management procedures.
• Daily monitoring of Data Aggregation Support Group Email Box.
• Adherence to and application of Envestnet legal, compliance, risk, business continuity and administrative policy within the role and department(s) including the timely completion of training & awareness, affirmations and testing as requested.
• As part of the responsibilities for this role, you will understand and readily support Envestnet's established corporate business practices, policies, internal controls and procedures designed to create value or minimize risk.

Required Qualifications:

• Bachelor’s degree or equivalent work experience preferred.
• 1-3 years of experience in the financial services or related industry.
• Overall understanding of the work environment and operational processes.
• Must be self-motivated, and work well independently, sometimes with minimal instruction.
• Must have working knowledge of the securities industry, of various types of investment vehicles, and trading methods.
• Must have a functional understanding of General Securities rules as well as Financial Industry Regulations and terminology.
• Must have a precise understanding into Operations within the Financial Services Industry.
• Understands the terminology and processing requirements within the Investment and Financial Services Industry.
• Must be highly organized, possess strong attention to detail, and demonstrate the ability to work under pressure and adjust to changing priorities.
• Ability to critically analyze information and make sound recommendations.
• Ability to adjust to changing priorities.
• Work as a member of a team with collaborative decision making.
• Must demonstrate professionalism and diplomacy and be able to work with a variety of personalities.
• Strong information-gathering and troubleshooting skills.
• Ability to communicate with others in a concise, productive and professional manner – both verbally and in writing.
• Must have strong math skills.
• Proficient with Microsoft Word and Excel.

Envestnet:

• Be a member of an innovative and industry leading financial technology and solutions company
• Competitive Compensation/Total Reward Packages that include:
• Health Benefits (Health/Dental/Vision)
• Paid Time Off (PTO) & Volunteer Time Off (VTO)
• 401K – Company Match
• Annual Bonus Incentives
• Parental Stipend
• Tuition Reimbursement
• Student Debt Program
• Charitable Match
• Wellness Program

Envestnet is an Equal Opportunity Employer.