Database Reliability Engineer

About Trellix:

Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at https://www.trellix.com/

Role Overview:

We are seeking for a DBRE who will improve and maintain software development, test and live infrastructure and services. He/she will articulate and have experience with Linux and various Database services. The primary mission as a DBRE is working with the development, technical operations, quality assurance, and product management teams, to ensure the uptime and performance of Trellix Email Security Cloud solution for corporate clients.

• Total 3yrs to 6yrs experience of Analyze solutions and implement best practices for our main cloud database and its components.
• Responsible for maintaining and keeping the uptime, scalability, and availability of several types of Databases that include but not limited to MySQL, Elasticsearch, Redis and Redshift.
• Build and enhance our tooling, automation, and CI/CD workflows that provide safe self-service capabilities to the team.
• Implement proactive monitoring and alerting to detect issues before they impact users. Use a metrics driven approach to identify and root cause performance and scalability bottlenecks in the system.
• Build HA big-data systems and can manage highly scalable databases that can handle a high volume of data ingestion with low latent query responses.
• Setting up infrastructure as a service using Terraform.
• Use Incident management processes and always look for improving operational efficiency.
• Swiftly navigate through the incident, perform the impact analysis, and take appropriate actions.
• Write database documentation, including data standards, procedures, and definitions for the data dictionary.
• Monitor database performance, control access permissions and privileges, capacity planning, implement changes and apply new patches and versions when required.
• Recommend query and schema changes to optimize the performance of database queries.
• Create a 24/7 service reliability model to proactive monitor the systems across geographical locations.
• Participate in on-call rotation to keep up the service SLA per the business needs.
• Understands customer impact and can prioritize the workload between features development and customer support.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.