Deckorators Field Specialist

1 Month ago • All levels

Job Summary

Job Description

The Field Specialist is responsible for developing and maintaining customer contacts within an assigned territory or area of responsibility. They work under general direction, exercising discretion and judgment on work priority regularly, with a certain degree of creativity expected. This role involves running Product Knowledge (PK) events, assisting with project material lists, handling product technical calls, and generating new leads through various channels. The specialist will also visit contractors and stores according to a schedule and prepare required reports and correspondence.
Must have:
  • Proficiency in English (reading, writing, speaking)
  • Ability to interact with all organizational levels and public
  • Ability to manage multiple tasks and meet deadlines
  • Demonstrated proficiency in telephone and office etiquette
Perks:
  • Health, dental, vision insurance (available after 60 days)
  • Paid time off
  • 401(k) plan
  • Incentive pay (piece rate, bonuses, referral bonuses)
  • Discretionary annual bonus

Job Details

The Field Specialist is responsible for developing and
maintaining customer contacts within an assigned territory or
area of responsibility.


Works under general direction; exercises discretion and
judgment on work priority on a regular basis; and certain
degree of creativity is expected.

Runs Product Knowledge (PK) events with Stores and Contractors at
retail locations and in the field.
· Works with stores and Contractors to generate needed project
material lists.
· Fields product technical calls from stores and contractors.
· Passes leads to Account Managers and assists in the sales process
when needed.
· Generates new leads by introducing and promoting new products
and services.
· Generates new leads through the store Special Orders program.
· Visits Contractors and Stores in accordance with proposal
schedule.
· Prepares various reports and correspondence as required

Skills and abilities:

  • Proficiency in the use of the English language in reading, writing and speaking.

  • Ability to successfully interact with all organizational levels and the public.

  • Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.

  • Demonstrate proficiency in general telephone and office etiquette

Benefits
The specific rate offered to a candidate may be influenced by experience and other job-related factors
Incentive pay may be available for certain job roles and may include piece rate incentives, weekly production bonuses, trip rates, and employee referral bonuses
A discretionary annual bonus based on Company and business unit performance may also be provided
Health, dental, vision insurance - available after 60 days
Paid time off
401(k) plan


The Company is an Equal Opportunity Employer.




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About The Company

We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed.

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