Defect Analysis & Operations Support

This internship role at Philips focuses on Defect Analysis & Operations Support within the supply chain organization. The intern will analyze installation defects, perform root cause investigations, enrich defect cases, and communicate with markets and installers. Responsibilities also include utilizing SAP and Microsoft Office tools for documentation, supporting day-to-day strategic, operational, and administrative tasks, maintaining departmental documentation, and analyzing project data to provide actionable insights. The role is full-time, based in Best, Netherlands, and is suitable for students pursuing degrees in Supply Chain Management, Industrial Engineering, Mechanical Engineering, or Business Administration.

Must Have

• Currently pursuing a Bachelor or Master degree in Supply Chain Management, Industrial Engineering, Mechanical Engineering or Business Administration
• Good understanding of Microsoft Office tools (with emphasis on Excel)
• Experience with SAP
• Possess skills such as document management, business acumen, research & analysis, market intelligence

Perks & Benefits

• Monthly full-time allowance between €500 - €700 gross
• Housing compensation (€300 net if near Amsterdam, €255 net for other Philips locations) if relocating
• Travel compensation (max. €192 net) if not eligible for a free public transport card
• Paid holidays per internship term

Start Date: February 2026

Duration: at least 6 months

Type: Internship (not applicable for thesis)

Weekly Presence: 40h (minimum 32h)

The role is part of a specialized team within the supply chain organization, focusing on installation defect analysis and departmental support activities. The direct team consists of three members (manager, team member, and intern) and works closely with a broader supply chain team of 15–20 people, as well as a cross-functional group of around 10 stakeholders. Key stakeholders include supply chain colleagues, market representatives, and installers who report cases.

Your role:

• Analyze installation defects and perform root cause investigations.
• Enrich defect cases with relevant details and communicate with markets and installers to gather additional information.
• Utilize SAP and Microsoft Office tools for case documentation and reporting.
• Support day-to-day activities involving strategic, operational, and administrative tasks aligned with continuous improvement goals.
• Organize and maintain departmental documentation for compliance and operational efficiency.
• Analyze project-related data to identify trends and anomalies, providing actionable insights for decision-making.
• Participate in team meetings, contribute ideas, and document discussions and action items.

You're the right fit if:

• You are currently pursuing a Bachelor or Master degree in Supply Chain Management, Industrial Engineering, Mechanical Engineering or Business Administration.
• You have a good understanding of Microsoft Office tools (with emphasis on Excel).
• You have an experience with SAP.
• You possess skills such as document management, business acumen, research & analysis, market intelligence.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Monthly full-time allowance between €500 - €700 gross, depending on educational level and if you would need to relocate to The Netherlands. If you will perform a part-time internship you will receive the allowance pro-rata.

Housing compensation, in case of relocating to the vicinity of the office, €300,- net if location is in the vicinity of Amsterdam, €255,- net for all other Philips locations. You need to provide a rental contract of the land lord, and your normal home-work travel distance need to be more than 50 km or travel time (one way trip) need to be more than 1.5 hours. Travel compensation, if you are not eligible for a free public transport card; you will receive max. €192,- net Paid holidays per internship term.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here

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