Operations Specialist - Bay Area

Level AI is seeking a highly organized Operations Specialist to work closely with senior leadership in a fast-paced startup. This in-office role involves executive support, business operations, and offsite management. Responsibilities include providing executive-level support, managing daily operational workflows, tracking KPIs, assisting with hiring, maintaining documentation, and collaborating with HR and Finance. The ideal candidate will have 3+ years of experience, strong organizational and communication skills, and a self-starter mindset.

Must Have

• Provide executive-level support to senior leadership (calendar, meetings, travel)
• Own day-to-day operational workflows that keep the company running efficiently
• Track leadership priorities, KPIs, and action items
• Support hiring operations and onboarding
• Help maintain internal documentation, policies, and operating cadences
• Partner with HR and Finance on vendors, payroll inputs, AP/AR, and compliance
• Plan and execute leadership and company offsites end-to-end
• Support ad-hoc strategic and operational projects as the business scales
• 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment
• Experience supporting senior executives in high-growth environments
• Comfort working with ambiguity and rapidly shifting priorities
• Strong organization, communication, and judgment
• Self-starter mindset with a bias toward action and ownership
• Comfortable working in-office with leadership

Perks & Benefits

• High-impact, founder-facing role
• Broad ownership and visibility
• Competitive compensation and benefits
• Opportunity to grow with a category-defining AI company

Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta.

Role

We’re looking for a highly organized Operations Specialist to partner closely with senior leadership and help run the business day to day. This in-office role combines executive support, business operations, and offsite management in a fast-paced startup environment.

Responsibilities:

• Provide executive-level support to senior leadership (calendar, meetings, travel)
• Own day-to-day operational workflows that keep the company running efficiently
• Track leadership priorities, KPIs, and action items
• Support hiring operations and onboarding
• Help maintain internal documentation, policies, and operating cadences
• Partner with HR and Finance on vendors, payroll inputs, AP/AR, and compliance
• Plan and execute leadership and company offsites end-to-end
• Support ad-hoc strategic and operational projects as the business scales

Qualifications:

• 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment
• Experience supporting senior executives in high-growth environments
• Comfort working with ambiguity and rapidly shifting priorities
• Strong organization, communication, and judgment
• Self-starter mindset with a bias toward action and ownership
• Comfortable working in-office with leadership

Why Level AI:

• High-impact, founder-facing role
• Broad ownership and visibility
• Competitive compensation and benefits
• Opportunity to grow with a category-defining AI company

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.