Deputy Director-Customer Growth

5 Days ago • 5-7 Years

About the job

Summary_{By Outscal}

Deputy Director - Customer Growth role at Myntra responsible for acquiring new customers. Requires strong experience in customer growth, strategic thinking, and leading teams. Must have expertise in digital marketing, e-commerce, and customer acquisition.

Deputy Director - Customer Acquisition

About Team- This team is responsible for acquiring new customers to Myntra

Roles & Responsibilities:

You will be responsible for driving acquisition of customers into Myntra.

Planning for the right amount of customer acquisition onto Myntra by looking at LTV of acquired customers- strategy, investments, etc
Driving right acquisition mix across channels, geographies, demographics, etc
Driving the right on platform and off platform experience for New Users

The role requires long term strategic thinking to come up with the right strategic bets. This will be enabled by driving multiple programs across all teams of Myntra and requires a high degree of ownership and stakeholder alignments.

You will have a team to support

Qualifications & Experience:

Master’s degree from a Tier 1 B-school with 5 years of post MBA experience or Graduation from a tier 1 college with 7+ years’ experience, e-commerce/ related fields preferred

Prior experience in driving customer growth is preferred

High customer focus and ownership and strategic thinking

Must must showcase ability to lead, mentor and manage high performing individuals

Ability to manage multiple senior stakeholders independently

Understanding of digital marketing - google, meta ads

Prior customer apps / D2C Experience is preferred

High competency in written and verbal communication skills (preparation of business documentation, presenting to senior stakeholders a must)

Able to work with others in a fast-paced, team environment and to interact effectively with all levels of management.

Results oriented with excellent communication and interpersonal skills, can work individually with minimal or no supervision

Regards,

Chaitra K N

Chaitra.c@myntra.com

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About The Company

Myntra

84 Active Jobs

Myntra is India’s leading e-commerce company committed to making fashion and lifestyle products accessible to everyone. We create solutions that disrupt the ordinary and help make the world a happier, more fashionable place.

We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take this journey with us.

Our Culture

As self-driven, motivated individuals who believe in taking ownership instead of being handed responsibility, we are a curiously non-hierarchical team who believe in working as a whole to take the Organization forward.

Firm believers of meritocracy, we encourage you to take on tasks and readily empower you with the right tools, space, and opportunities. In essence, work at Myntra is challenging but fun - we believe in equal opportunity, encourage intellectual curiosity and empower you to be the change.

If you’re just as passionate about fashion and would love a workplace that is purely result-driven, Myntra is the place for you!

Check out open jobs on https://boards.greenhouse.io/myntra