Deputy Head of Warehouse Fulfillment (Operations)
Job Summary
Job Description
Ninja Van is a tech-enabled logistics company aiming to provide seamless delivery services across Southeast Asia. This role, Deputy Head of Warehouse Fulfillment (Operations), is responsible for overseeing all aspects of fulfillment warehouse operations, including inventory management, storage optimization, order processing efficiency, manpower productivity, marketplace metrics SLA adherence, and timely order dispatch. The Deputy Head will manage warehouse managers to enhance operational efficiencies, reduce costs, and improve overall warehouse productivity. The company is a rapidly growing last-mile logistics provider with a strong focus on technology and data-driven solutions.
Must have:
- 5 years of strong fulfillment and warehousing ops experience
- Proven experience in a fulfillment or warehouse management role
- Strong leadership and people management skills
- Excellent organizational skills
- Proficient in warehouse management systems
Good to have:
- Bachelor's degree in Business Management, Logistics, Supply Chain Management, or related field
- Experience in a high-volume environment
2 skills required
Job Details
About the company:
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
About the unit:
Fulfillment Unit is responsible for both the warehouse operations and sales requirements, ensuring proper execution of business strategies by managing the operations, coordinating with external and internal stakeholders (Sales and Finance Teams), and onboarding of new accounts and clients.
Job Description:
The Deputy Head of Fulfillment is responsible for managing all aspects of the fulfillment warehouse operations including inventory management, storage optimization, order processing efficiency, manpower productivity, marketplace metrics SLA adherence and timely order dispatch. He/she will manage the warehouse managers in ensuring the operational efficiencies of the fulfillment warehouses aimed at reducing cost and improving overall warehouse productivity.
Minimum Experience:
Bachelor’s degree in Business Management, Logistics, Supply Chain Management, or a related field.
5 years of strong fulfillment and warehousing ops experience
Proven experience in a fulfillment or warehouse management role, ideally within a high-volume environment.
Strong leadership and people management skills.
Excellent organizational skills and the ability to manage multiple tasks.
Proficient in warehouse management systems, OMS and other related systems and applications
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