Commercial Strategy & Projects Lead

Ninja Xpress is a leading last-mile delivery service company in Indonesia, supporting local SMEs since 2015. They offer flexible service options, real-time package tracking, and dedicated customer service. This role, Commercial Strategy & Projects Lead, involves tracking and coordinating corporate/commercial initiatives, building business cases, bridging functions to design customer solutions, translating sales requirements into deliverables, and managing pilot programs from KYC to GTM strategy and performance tracking.

Must Have

• Track & coordinate corporate/commercial initiatives and report progress, risks, and mitigations.
• Build business cases and manage approvals, interdependencies, and timelines.
• Bridge Sales, Product, Ops, Finance & Legal to design B2B customer solutions.
• Translate sales requirements into actionable product/operational deliverables and drive adoption.
• Run KYC/market validation, meet target customers, and onboard pilot users.
• Craft GTM (segmentation, pricing, positioning, launch plan) and propose the right sales org to scale.
• Track pilot performance (adoption, revenue) and present insights to senior management.
• 4–6 years in project/special projects within B2B logistics/supply chain/express logistics with ops exposure.
• Proven customer solutioning and product/POC launch experience (KYC, pilot onboarding, GTM).
• Bachelor’s in Business/Logistics/Supply Chain.
• Excellent stakeholder communication (English & Bahasa).
• Strong data/analytics (Google Suite, Excel, BI tools).
• Crisp reporting/presentations.
• Willing to travel within Indonesia.

Good to Have

• Consulting/strategic project background.
• Master’s degree in Business/Logistics/Supply Chain.
• Customer-oriented mindset.
• Strong planning & execution.
• Data-driven approach.
• Solutioning mindset.
• Adaptable and collaborative.

Responsibilities

• Track & coordinate corporate/commercial initiatives and report weekly progress, risks, and mitigations.
• Build business cases and manage approvals, interdependencies, and timelines across functions.
• Bridge Sales, Product, Ops, Finance & Legal to design customer-ready solutions for B2B accounts.
• Translate sales requirements into actionable product/operational deliverables and drive adoption.
• Run KYC/market validation, meet target customers, and onboard pilot users.
• Craft GTM (segmentation, pricing, positioning, launch plan) and propose the right sales org to scale.
• Track pilot performance (adoption, revenue) and present insights to senior management.

Requirements

• 4–6 years in project/special projects within B2B logistics/supply chain/express logistics with ops exposure.
• Proven customer solutioning and product/POC launch experience (KYC, pilot onboarding, GTM). Consulting/strategic project background is a plus.
• Bachelor’s in Business/Logistics/Supply Chain (Master’s a plus).
• Excellent stakeholder communication (English & Bahasa), strong data/analytics (Google Suite, Excel, BI tools), crisp reporting/presentations.
• Customer-oriented, strong planning & execution, data-driven, solutioning mindset, adaptable and collaborative.
• Willing to travel within Indonesia.