DevOps Engineer

1 Day ago • All levels

Job Summary

Job Description

The DevOps Engineer will automate tasks, document processes, and independently solve problems. This role involves resolving production issues, creating documentation, and providing training. Responsibilities include improving system stability, security, efficiency, and scalability, along with capacity planning and investigating new features. The engineer will troubleshoot issues, administer backup systems, and provide 24/7 on-call support. The role emphasizes a culturally diverse team reflecting the customers' multicultural variety.
Must have:
  • Automate tasks and document processes
  • Provide incident resolution for technical issues
  • Improve system stability, security, and efficiency
  • Troubleshoot and resolve root causes of issues
  • Administer and ensure proper backup system execution
  • Provide 24x7 on-call support for critical issues

Job Details

You like to automate anything which you do and you document it for the benefit of others. You are an independent problem-solver who is self-directed and capable of exhibiting deftness to handle multiple simultaneous competing priorities and deliver solutions in a timely manner. Provide incident resolution for all technical production issues. Create and maintain accurate, up-to-date documentation reflecting configuration, and responsible for writing justifications, training users in complex topics, writing status reports, documenting procedures, and interacting with other Apple staff and management. Provide guidance to improve the stability, security, efficiency, and scalability of systems. Determine future needs for capacity and investigate new products and/or features. Strong troubleshooting ability will be used daily; will take steps on their own to isolate issues and resolve root causes through investigative analysis in environments where the candidate has little knowledge/experience/documentation. Administer and ensure the proper execution of the backup systems. Provide 24x7 on-call support to handle urgent critical issues. We are dedicated to the goal of building a culturally diverse and pluralistic team that reflects the multicultural variety of our customers.

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