Digital Content Controller

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.  

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.   Our purpose is to foster human progress through knowledge.  We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you We are currently recruiting for a Digital Content Controller for the Production Department within our Advanced Learning department. This position will support the production and quality assurance of digital book products for Taylor and Francis’ online platforms. This role will also provide technical support for these products and help develop and maintain data processes, for example, XML to HTML conversions. This position is a maternity cover position for approximately 9-12 months. This role will be hired on a balanced working basis, with the successful candidate attending our office in Milton Park, Oxfordshire (OX14 4RN) at least three days per week. You must have the right to live and work in the UK. Closing date for applications 4th July 2025.  Responsibilities include:

• Production of XML based online products for online platforms
• Assessing quality of delivery from vendors and providing feedback including tracking of KPIs for each vendor
• Transforming XML from one tagging structure to another using XML technologies
• Assisting with analysis, design and evaluation of process improvements, including drafting and proofing guidelines and communications
• Tracking trends to allow identification of blind spots, opportunities, and priorities
• Taking ownership of certain projects and areas of work
• Providing support for digital product queries

What we are looking for:

• Knowledge and practical experience of using XML or other mark up language
• Working knowledge of XML technologies, for example, XSLT and XPath
• Working knowledge of Python and associated libraries would be an advantage
• Strong Microsoft Office skills, especially Excel
• Working knowledge of pulling data from databases
• Be highly organised and adaptable, offering both a meticulous attention to detail and the ability to perceive the broader context
• Have excellent communication skills, both written and verbal
• Be comfortable building relationships with colleagues from varied levels and departments
• Be comfortable working with unfamiliar systems and processes and able to gain working knowledge swiftly
• Be able to think critically and to exercise logical reasoning skills
• Be able to multi-task and prioritise a varied workload
• Familiarity with reporting tools and software would be an advantage

What we offer in return:

• A competitive salary 
• 25 days annual leave pro rata plus bank holidays 
• A discretionary additional 3 days for the holiday season at the end of the year.
• single cover private medical insurance
• 4  paid volunteering days annually
• Extra day off for your birthday
• Pension contributions
• Seasonal social and charitable events
• Training and development opportunities

Being Yourself at Taylor & Francis  If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.  Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.  We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers  Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.  https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/  We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.    This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.  To find out more about our business and the great career opportunities please go to our Careers Site: https://taylorandfrancis.com/careers/