Overseas Operations Executive

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

1. Assist the Account Manager in carrying out and completing customer service tasks as required, ensuring accurate and error-free operations.

2. Cooperate with the Account Manager to ensure that all aspects of the exhibition venue construction and standard booth setup meet quality, safety standards, and project requirements.

3. Aid the Account Manager in preparing exhibitor manuals and related notification letters, ensuring that all information is accurate and effectively communicated.

4. Support the Account Manager in editing customer service-related notices for exhibitions, ensuring rigorous wording, accurate information, and timely distribution.

5. Work with the Account Manager to coordinate with the operations teams of the Group's various branches on operational details, ensuring that all external processes comply with regulations.

6. In conjunction with the exhibition schedule, collaborate with the Account Manager to ensure that all services and products provided by suppliers start and are completed on schedule.

7. Be able to adapt to independent domestic and international business trips.

Qualifications

1. Candidates with one to two years of relevant work experience are preferred.

2. Bachelor's degree or above, with excellent English listening, speaking, reading, and writing skills.

3. Possess strong coordination and communication skills.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.