Digital Software Test Lead

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

SS&C GIDS

SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers.

Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.

About the role

As a Digital Software Test Lead at SS&C, you will play a critical role in ensuring the quality and reliability of our software products. This position is ideal for a seasoned software tester with expertise in both manual and automation testing, who also has experience leading and managing a team of testing professionals. You will be responsible for setting and maintaining testing standards across multiple projects, ensuring consistency and adherence to best practices throughout the product development lifecycle.

You will work closely with development teams, product managers, and other stakeholders to ensure high-quality software delivery, leveraging a mix of manual and automated testing strategies to meet the needs of our clients.

Your Responsibilities

• Test Strategy & Planning:
  • Develop, implement, and maintain comprehensive test strategies and plans for both manual and automated testing across various projects.
  • Ensure testing standards, processes, and methodologies are consistent and aligned across the Product and Innovation team.
  • Identify testing needs and establish test environments in collaboration with the development and DevOps teams.
• Team Leadership:
  • Lead and manage a team of manual and automation testers, ensuring that testing best practices are followed.
  • Provide mentorship and guidance to junior testers, fostering a culture of continuous improvement and technical excellence.
  • Oversee the allocation of testing resources across projects, ensuring effective use of skills and alignment with project priorities.
  • Conduct regular performance reviews, goal-setting, and career development plans for testing team members.
• Quality Assurance & Control:
  • Lead efforts in automated test script development, execution, and maintenance using industry-standard tools.
  • Conduct manual testing for complex scenarios and edge cases where automation is not applicable.
  • Perform regression testing, performance testing, and user acceptance testing (UAT) to ensure product quality.
  • Track and report on defects, test coverage, and other quality metrics to ensure timely resolution of issues.
• Collaboration & Communication:
  • Work closely with product managers, development teams, and business analysts to understand requirements and define acceptance criteria.
  • Act as the primary point of contact for all testing activities within the Product and Innovation team, communicating status, risks, and issues to stakeholders.
  • Collaborate with cross-functional teams to integrate continuous integration/continuous deployment (CI/CD) practices into testing processes.
• Continuous Improvement:
  • Stay up to date with the latest testing tools, technologies, and best practices to drive continuous improvement within the testing function.
  • Evaluate and recommend new testing tools and frameworks to enhance test coverage and efficiency.
  • Lead initiatives to improve testing automation coverage, reducing manual testing efforts where possible.

Your experience:

• Proven experience as a Software Test Lead or Senior QA Engineer with a focus on both manual and automation testing.
• Strong knowledge of testing methodologies, test design techniques, and test management tools.
• Hands-on experience with test automation frameworks (e.g., Selenium, Cypress, TestNG) and scripting languages.
• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
• Experience in leading and managing a team of testers, including resource allocation and performance management.
• Excellent problem-solving skills and the ability to think critically and analytically.
• Strong communication skills and the ability to work collaboratively with cross-functional teams.

Preferred Qualifications:

• Experience in the financial services industry, particularly with testing financial software products.
• Knowledge of cloud-based testing platforms and performance testing tools.
• ISTQB or equivalent certification in software testing.
• Familiarity with Agile/Scrum methodologies and working within an Agile environment.

EEO Statement / Non-agency Disclosure

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.