Director, Business Analytics
Job Summary
Job Description
The Director of Analytics will lead the organization's analytics strategy, aligning it with business goals to drive data-driven decision-making across all departments. This critical role involves overseeing the analytics team, managing key stakeholders, and developing a long-term analytics roadmap to empower business growth and performance optimization. The Director will also collaborate with Data Engineering teams to ensure the data infrastructure supports analytics needs while upholding data governance and ethical standards. Responsibilities include strategic analytics vision, team leadership and mentorship, stakeholder management, analytics roadmap development, collaboration with Data Engineering, data governance and ethics oversight, quality assurance, defining performance and reporting metrics, and continuous improvement through staying informed about the latest analytics trends and technologies.
Must have:
- Strong leadership skills with proven track record in managing high-performing teams.
- Strategic thinker aligning analytics initiatives with business goals.
- Expertise in analytics, BI methodologies, and data analysis tools.
- Ability to influence and communicate effectively with senior leadership.
- Deep understanding of data governance, privacy, and compliance.
- Experience developing and managing performance metrics and KPIs.
- Proactive in identifying process improvements and applying new technologies.
Good to have:
- Certified Analytics Professional
- Salesforce
- NetSuite
- Snowflake
- Tableau
- Gainsight
- Fivetran
9 skills required
Job Details
The Director of Analytics will lead the organization’s analytics strategy, aligning it with business goals to drive data-driven decision-making across all departments. This role is critical for overseeing the analytics team, managing key stakeholders, and developing a long-term analytics roadmap that empowers business growth and performance optimization. The Director will also work closely with Data Engineering teams to ensure the data infrastructure supports the company's analytics needs while upholding data governance and ethical standards. Ability to work hands on in the environment is preferred.
WHAT YOU WILL BE DOING
- Strategic Analytics Vision: Lead the development and execution of the organization’s analytics strategy, ensuring it aligns with broader business objectives and drives actionable insights across all teams.
- Team Leadership: Manage and mentor the analytics team, including the Senior Business Analyst, ensuring they have the necessary resources, training, and support to deliver high-quality analytics projects. Collaborate with members of the analytics team to plan sprints and ensure timely delivery.
- Stakeholder Management: Collaborate with senior executives and key business leaders to define analytics initiatives, translate business needs into actionable analytics solutions, and maintain alignment between business strategies and analytics capabilities.
- Analytics Roadmap: Develop and maintain a strategic analytics roadmap, prioritizing projects based on business impact, complexity, and available resources, while ensuring timely delivery of analytics solutions.
- Collaboration with Data Engineering: Partner closely with the Manager of Data Engineering to ensure that the organization’s data infrastructure supports the analytics team's needs and scalability goals.
- Data Governance & Ethics: Oversee the implementation of robust data governance policies within the analytics team to ensure the ethical, legal, and accurate use of data across all analytics initiatives.
- Quality Assurance: Implement appropriate policies, processes and procedures to effectively monitor both data and deliverable quality. Define clear escalation paths for quality issues.
- Performance & Reporting Metrics: Define and monitor key performance indicators (KPIs) for the analytics team to ensure continuous delivery of high-quality insights and the ability to measure the impact of analytics initiatives.
- Continuous Improvement: Stay informed about the latest trends and developments in analytics, business intelligence (BI), and emerging technologies, and continuously integrate new methodologies to keep the organization at the forefront of data-driven decision-making.
WHAT YOU BRING
- Strong leadership skills with a proven track record in managing and growing high-performing teams.
- Strategic thinker with the ability to align analytics initiatives with business goals.
- Expertise in analytics, business intelligence (BI) methodologies, and data analysis tools.
- Ability to influence and communicate effectively with senior leadership and stakeholders across various departments.
- Deep understanding of data governance principles, data privacy, and compliance frameworks.
- Experience in developing and managing performance metrics, KPIs, and analytics reporting.
- Proactive in identifying opportunities for process improvements and applying new technologies to enhance analytics capabilities.
- Technical Skills
- Salesforce
- NetSuite
- Snowflake
- Tableau
- Gainsight
- Fivetran
- Senior Data Engineer & Associate Principal Developer, Business Intelligence: Collaborate closely to ensure data pipelines are optimized and meet the needs of the business intelligence infrastructure, aligning technical solutions with business requirements.
- Manager, Data Engineering: Work together to ensure the data engineering team delivers scalable, robust solutions, and that analytics initiatives are supported by a strong data foundation.
- Senior Business Analyst & Manager, Data Engineering: Foster collaboration to ensure business requirements are effectively translated into data-driven solutions and ensure the necessary data infrastructure is in place to support analytics efforts.
- Years Experience: 5 years of experience into people management role
- Certifications: Certified Analytics Professional
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