Director Of Communications - Growth

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role:

We’re seeking a Director of Employee Communications to craft and implement internal communications strategy for the Growth Organization, aligning a distributed team!

This leader will support the Chief Growth Officer and Growth Leadership Team in communicating priorities and transformation efforts across Global Marketing, Global Customer Service, Global Analytics, Global Consumer Insights, and Global Communications — all of which are essential functions within the Growth Org! This role is critical in helping employees understand strategic direction, embrace new ways of working, and engage with eBay’s ambitious ambitions for AI-driven growth.

What You Will Accomplish:

• Develop and drive a comprehensive internal communications strategy for the Growth Organization, tailored to evolving priorities and business goals.
• Partner with the Chief Growth Officer and senior leaders across Marketing, Customer Service, Analytics, Consumer Insights, and Communications to align messaging, encourage teams, and communicate change clearly and effectively.
• Translate complex topics — including AI transformation across business units and growth strategies — into clear, compelling communications that connect employees across fields and levels.
• Support change management initiatives by crafting thoughtful, scalable communications that foster adoption, clarity, and team cohesion.
• Build frameworks and rhythms that promote cultural consistency, reduce silos, and improve collaboration across globally distributed teams as eBay expands its global footprint.
• Support executive visibility and engagement through high-impact communications, including Global All Hands, Growth Director+ meetings, leadership messaging, video scripts, and internal campaigns.
• Partner with the People team, and key administrative and operations teams to support employee engagement, and organizational transformation as we continue to build a strong culture aligned with our DNA across the Growth Organization.
• Establish metrics and feedback loops to measure communications efficiency and advise strategy.
• Ensure consistency with eBay’s global brand, voice, and values across all internal touchpoints.

What You Will Bring:

• 12+ years of experience in employee or executive communications, with a strong track record supporting senior leaders and large-scale organizational change.
• 8+ years of leadership or people management experience.
• Bachelor’s degree in Communications, Journalism, Public Relations, or related field required.
• MS, MBA, or equivalent advanced degree preferred.
• Proven track record to communicate in high-growth, matrixed, and global organizations — preferably within the retail, ecommerce, or tech sectors.
• Experience collaborating across diverse functional areas (marketing, analytics, service, insights) and aligning communications for multiple executive collaborators.
• Strong skills in change management communications, especially around transformation and technology shifts.
• Outstanding storytelling, writing, and message development skills.
• Ability to influence and build relationships at all levels of the organization.
• Experience managing complex communication programs from strategy through execution.