Director, Product

1 Month ago • 12-15 Years • Product

Job Summary

Job Description

Zelis is modernizing the healthcare financial experience, serving payers, providers, and consumers. As Director, Product Management, you will lead the product management team, overseeing the development, management, and optimization of the product portfolio. This role involves setting strategic direction, driving innovation, and ensuring products meet market needs and deliver exceptional customer value. You will be responsible for the entire product lifecycle, collaborating with cross-functional teams, and utilizing data for informed decision-making to drive continuous product improvement.
Must have:
  • Develop and implement product strategy
  • Lead and mentor product management team
  • Oversee product lifecycle
  • Collaborate with cross-functional teams
  • Review market research and competitive analysis
  • Review customer feedback and usage data
  • Drive innovation
  • Stay updated on industry trends
  • Review product performance data
  • Use data and analytics for decisions
  • Communicate product vision and strategy
  • Build stakeholder relationships
  • Facilitate cross-functional communication
  • Bachelor's degree or equivalent experience
  • 12-15+ years in product management
  • 5+ years in leadership role
  • Proven track record of product launches
  • Strong understanding of product management
  • Excellent leadership and team management
  • Strong analytical and problem-solving
  • Excellent communication and interpersonal skills
  • Proficiency in product management software
  • Ability to work independently and in a team
Good to have:
  • Master's degree preferred

Job Details

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Director, Product Management is responsible for leading the product management team and overseeing the development, management, and optimization of the product portfolio. This role involves setting the strategic direction for product development, driving innovation, and ensuring that products meet market needs and deliver exceptional value to customers. The ideal candidate will have extensive experience in product management, strong leadership skills, and a proven track record of successfully bringing products to market.

What You’ll Do:

  • Develop and implement the overall product strategy, aligning with the company's business objectives and market opportunities.

  • Lead and mentor the product management team, fostering a culture of innovation, collaboration, and high performance.

  • Set clear goals and objectives for the product management team and monitor progress towards achieving them.

  • Conduct regular performance reviews, provide feedback, and identify opportunities for professional development.

  • Oversee the entire product lifecycle, from ideation and development to launch and ongoing optimization.

  • Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and delivery.

  • Ensure that product roadmaps are aligned with market demand, business priorities, and resource availability.

  • Reviews market research and competitive analysis to better align overall product strategy to trends, opportunities, and threats.

  • Reviews customer feedback, usage data, and other relevant information to inform product strategy decisions.

  • Drive innovation by identifying new product opportunities and enhancements to existing products.

  • Stay updated on industry trends, emerging technologies, and product management methodologies.

  • Review product performance data using key performance indicators (KPIs) and metrics and adjust product strategy as needed.

  • Prepare and deliver reports on product performance, highlighting key achievements, challenges, and opportunities for improvement to senior management and key stakeholders.

  • Use data and analytics to make informed decisions and drive continuous product improvement.

  • Communicate product vision, strategy, and progress to senior management and other stakeholders.

  • Build and maintain strong relationships with internal and external stakeholders to ensure alignment and support for product initiatives.

  • Facilitate effective communication and collaboration among cross-functional teams.

What You’ll Bring to Zelis:

  • Bachelor's degree in Business Administration, Engineering, or a related field, or equivalent experience (Master's degree preferred).

  • Minimum of 12 –15 + years of experience in product management, with at least 5 years in a leadership role.

  • Proven track record of successfully bringing products to market and managing a diverse product portfolio.

  • Strong understanding of product management principles, methodologies, and best practices.

  • Excellent leadership and team management skills, with the ability to motivate and inspire others.

  • Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.

  • Excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders at all levels.

  • Proficiency in using product management software and tools (e.g., JIRA, Trello).

  • Ability to work independently and as part of a team in a fast-paced environment.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

  

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 

 

Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. 

  

Disclaimer 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. 

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About The Company

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

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