Director, Software Engineering

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Description:

Your Day-to-Day:

As the Director of Software Engineering, you will guide the architecture and development of complex backend systems, drive innovation across teams, and mentor engineering leaders to ensure technical success throughout the organization.

• Serve as a technical leader responsible for the overall success of multiple business domains.
• Maintain a strategic vision and creatively initiate actions to achieve it.
• Lead and develop other technical leaders within the organization to collectively deliver beyond individual capabilities.
• Enhance the results and effectiveness of all software engineers across various projects.
• Provide guidance to senior executives at PayPal, influencing the development of multi-year business strategies.
• Exercise wide latitude in determining objectives and approaches, taking initiative to achieve meaningful results.
• Evaluate existing processes and introduce changes for improved outcomes.
• Manage ambiguous and complex situations using creativity to find effective solutions.
• Utilize discovery and exploratory research beyond technical domains for informed decision-making.
• Identify cross-project themes and leverage opportunities for organization-wide improvements.
• Adapt leadership style to meet organizational needs, selecting effective means to achieve technical goals.
• Effectively delegate responsibilities while setting clear expectations to achieve collective objectives.
• Mentor others to propagate technical influence and enhance team performance.
• Skilled at diagnosing true root causes of issues when existing solutions or processes limit success.
• Expert in envisioning and articulating technical solutions that meet business requirements and inspire executive stakeholders.
• Understand and align with the non-technical aspects of PayPal’s organization to make relevant and impactful decisions.

What You Need to Bring:

• Bachelor’s degree in Computer Science or a related field, with 18+ years of experience in backend engineering.
• Master’s degree in Computer Science or a related field is a plus, with extensive experience in backend engineering.
• Proficiency in Java and other Full stack technologies.
• Experienced with file systems, server architectures, and distributed systems.
• Strong background in distributed systems and microservices architecture.
• Proven track record of leading, building, and mentoring successful engineering teams.
• Understand and apply Artificial Intelligence to innovate and improve product development end-to-end while elevating engineering excellence on how we build, test, deploy, monitor and improve systems

Preferred Qualification:

• Experience with Agile methodologies in developing large-scale, high-performance systems.
• In-depth knowledge of the payment processing industry and relevant regulations.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.
• Contributions to open-source projects are highly regarded.

We offer an opportunity to join a team that thrives on fostering innovative and customer-focused solutions. We encourage and welcome out-of-the-box ideas as we push for efficiency and collaboration.

Subsidiary:

Travel Percent:

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.