Manager, Software Engineering

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job manages software development projects, implements processes, ensures project delivery, analyzes technical issues, collaborates with stakeholders, and communicates technical issues with non-technical audiences. It involves setting operational targets and driving operational rigor.

Job Description:

Essential Responsibilities:

• Directly manages software development projects (including program management) and execution through individual contributors. May also lead project teams across platforms or groups
• Implements processes to drive strong operational hygiene for all components and systems within their group
• Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other
• Demonstrates strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or tends
• Competent at communicating technical issues with non-technical audiences
• Analyzes multiple sources of information and identifies & resolves complex technical, operational, and organizational problems relating to software development.
• Collaborates with direct team, managers in org, stakeholders such as Product Owners & PMO

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Job Summary:

We are seeking an experienced Engineering Manager to lead our Wallet-as-a-Service (WaaS) Software Engineering team. This role will be responsible for guiding a team of talented engineers in designing, building, and scaling our wallet infrastructure and APIs that power digital payments, identity, and value storage at global scale. The manager will balance technical leadership with people management to ensure the delivery of highly reliable, secure, and innovative wallet services.

Job Description:

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and grow a high-performing team of software engineers, fostering a culture of collaboration, innovation, and accountability.
• Partner with product, architecture, and operations teams to define the roadmap and deliverables for Wallet-as-a-Service.
• Conduct regular 1:1s, performance reviews, and career development planning.

Technical Execution

• Drive the design, development, and deployment of scalable wallet services (e.g., onboarding, KYC, ledger, tokenization, account management, compliance, and payment orchestration).
• Ensure the team delivers high-quality, secure, and performant software that meets regulatory and business requirements.
• Make architectural decisions in collaboration with senior engineers and architects to ensure extensibility and resilience of the wallet platform.
• Oversee operational excellence through monitoring, incident management, and continuous improvement.

Strategy & Collaboration

• Collaborate with product management to translate business requirements into technical solutions and engineering priorities.
• Partner with dependent engineering teams to ensure smooth delivery of projects and solutions.
• Stay abreast of emerging technologies and industry trends (e.g., AI tools, cloud computing environment) to guide the team.

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• Solid understanding of RESTful API development and HTTP client libraries
• Solid understanding of web application tech stack, including React, Node.JS
• Experience with cloud-based data platforms (e.g. Dynamo DB, Spanner et..)
• Experience with Devops best practices, containerization(Docker/Kubernetes), version control systems (Git) and CI/CD
• Proven ability to drive technical strategy, prioritize tasks and allocate resources for scalable solutions
• Experienced in managing team performance, building GenAI based solutions and experience working in agile development environments
• Ability to align technical projects with business goals
• Lead the development, optimization and maintenance of monitoring and RCA applications to enable self-service for business partners to establish capabilities in fraud/incident detection and investigation.
• Strong capability to understand different business needs, and translate them into engineering tasks, push for delivery with quality.
• Manage and develop a full stack engineering team with strong people management and coaching skills, experienced in providing feedback and performance evaluation to team members, and maximize team output.
• Collaborate with engineers from other sites, product teams and business stakeholders to understand data requirements and deliver appropriate solutions.
• Proficiency in Java with Spring Boot framework and Spring ecosystem.
• Good communication skills, have experience in conflict resolution and have flexibility to sync up with teams across different locations/time zones remotely