Director Technology Program and Project Management - Cyber Security Programs

The Hands-On Director of Technology Project & Program Management is responsible for leading the planning, resource allocation, budgeting (in partnership with the Finance team), and end-to-end delivery tracking of strategic initiatives. This role ensures consistent communication with stakeholders throughout the project lifecycle and drives successful execution across global programs.

You will provide thought leadership and vision to guide global business and IT process owners toward continuous improvement, establishing governance and best practices in program and project management. A key focus of this role includes managing cybersecurity programs and portfolios, ensuring alignment with organizational priorities and risk mitigation strategies.

Strategic Leadership and Engagement

• Create and deliver compelling presentations for WK executives, other senior leaders, and customers.
• Enables adoption of AI within for programs and projects with GIS
• Manage the development, maintenance, and monitoring of Key Performance Indicators (KPIs)
• Work with IT executives to develop annual PMO plans with corresponding resources, costs, and tactical plans to increase the programs success.
• Collaborates with other IT teams and facilitate the definition of metric and needed reporting for portfolio of programs in scope
• Ensure security is top of mind for all program initiations, and that we always balance customer experience and WK Security risk and posture

Strategic Program Management

• Lead the group of GIS Project Managers to work on different aspects of GIS projects and monitor progress and adjust as needed.
• Accountable for managing and coordinating the information security projects
• Accountable for the successful delivery of the GIS programs and execution of aspects of project life cycle
• Build trusted relationships with internal and external (GBS, Divisions/BU) stakeholders and subject matter experts.
• Contribute to enhance the application-based security while working with different applications and business owners.
• Collaborates with other IT Functions to leverage capabilities as well as to provide with reports and information

Resource Management

• Working with functional leaders ensure resource availability and allocation to required projects to reach objectives and help the functional leaders in managing resources in an effective and efficient manner.
• Assist in the development of business cases while working with the associated leaders.
• Accountable with PM onboarding to the team (both employees and contractors) and developing solutions to reduce the duration of onboarding (seamless onboarding), which includes both process improvements as well as improvement in hiring requirements to focus on hiring top talent
• Manage ClickTime data tracking and developing meaningful actionable reports, as needed.

Demand and Intake

• Ensures PMO Demand and Intake has GIS representation
• Leverage best practices, lessons learned and emerging trends to develop actionable roadmaps that will allow the GIS to implement program/project capability improvements in accordance with desired outcomes.

Training and Coaching

• Ensures all programs use best practices in Change Management to ensure both the success of programs as well as increase the experience quality of changes programs in scope deliver
• Lead CoE for PMs with focus on adoption of best practices and AI
• Ensure programs Provide end user training as needed

Additional knowledge and skills:

• Senior executive presentation and communication skills
• Familiarity with lean and agile development processes
• Strategic visionary - able to connect the dots within a global shared services context in moving from “forward thinking” to “seeing around the corner.”
• Executive level written and oral communication skills with a demonstrated ability to communicate and influence.
• Communicate complex problems to other people in a simple way that they will understand and work together to alleviate the general IT risk affected by the PMO program portfolios
• Ability to work collaboratively and effectively with and manage relationships with all levels of employees and leaders throughout the Company.
• Demonstrated ability to get positive results through influence, persuasion, leadership, presentations, training, and group facilitation skills.
• Ability to balance organizational short-term and long-term objectives.
• Maintain continuous improvement mindset to improve PMO strategy while taking feedback from customers/leaders.
• Proactively seek opportunities to provide additional PMO value to its internal customers.

Represent Wolters Kluwer within the industry by developing and maintaining comprehensive knowledge of Wolters Kluwer products, industry trends and general business and financial acumen through various sources and initiative. Communicate Wolters Kluwer competitive advantage to customers in a compelling articulate manner in speech, writing and formal presentation.

Education:

• Bachelor's Degree with preference in Information Technology, or related field.
• Preferred: Master’s Degree in Computer Science or Information Technology

Required Experience:

• Prior experience in managing PMOs and PM CoEs
• 10 years-of demonstrated progressive experience in IT Program Management and/or change and transformation management.
• 3+ years’ experience with shared services model, vendor and/or managed services
• 3+ years management, enterprise-wide transition and/or transformation programs
• Entrepreneurial mindset and proactive way to managing work.
• Able to deliver with limited oversight and take accountability of actions.
• Excellent presentation skills, both creating slides and delivering presentations to a variety of audiences.

Preferred Experience:

• Project Management Professional (PMP) certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle.
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.