Document Flow Management Specialist
Job Summary
Job Description
- Prepare orders for deliveries and collections of items (boxes, documents).
- Process orders sent via various channels (system, e-mail).
- Handle incoming calls and maintain a high level of customer service.
- Control the process of destroying resources stored in the warehouse.
- Prepare and close orders in the system.
- Handle incoming and outgoing correspondence.
- Diligently and scrupulously perform assigned tasks and duties.
- High sense of responsibility, punctuality, independence, accuracy, and commitment.
- Ease of making contacts, communication skills, and high personal culture.
- Like direct contact with people and know professional customer service principles.
- Effectively organize time and work.
- Proficient in MS Office suite.
- Experience in a similar position.
- Employment contract
- Work from 8 AM to 4 PM
- Market salary with a monthly bonus
- Single-shift work system
- Onboarding training
- Private medical care
- MultiSport card
- Life insurance
- Christmas gift cards
- Anniversary awards
4 skills required
Job Details
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Document Flow Management Specialist
Workplace: Warsaw/Reguły
Your tasks include:
- Preparing orders for deliveries and collections of items (boxes, documents)
- Processing orders sent via various channels (system, e-mail)
- Handling incoming calls and maintaining a high level of customer service
- Controlling the process of destroying resources stored in the warehouse (creating orders, verifying scan correctness, supervising returns)
- Preparing and closing orders in the system
- Handling incoming and outgoing correspondence
Join us if:
- You diligently and scrupulously perform assigned tasks and duties
- You are characterized by: a high sense of responsibility, punctuality, independence, accuracy, and commitment to your work
- You are characterized by ease of making contacts with people, communication skills, and high personal culture
- You like direct contact with people and know the principles of professional customer service
- You can effectively organize your time and work
- You are proficient in MS Office suite
Desirable:
- Experience in a similar position
In return, we offer:
- Employment contract
- Work from 8 AM to 4 PM
- Market salary with a monthly bonus
- Single-shift work system
- Onboarding training
- Private medical care
- MultiSport card
- Life insurance
- Christmas gift cards
- Anniversary awards
Category: Operations Group
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