Dynamics 365 Manager

9 Months ago • 5-5 Years

Job Summary

Job Description

This role involves designing, developing, and securing Dynamics 365 solutions. You will have at least 5 years of experience with Microsoft Dynamics 365 implementations and a strong understanding of Microsoft cloud environments like Azure and Office 365. Experience with X++, C#, .NET, or JavaScript is required.
Must have:
  • Dynamics 365 Experience
  • Microsoft Cloud Environments
  • X++, C#, .NET
  • SQL Server Database
Good to have:
  • Dynamics 365 Certifications
  • Azure Functions/Logic Apps
  • Change Management Process
  • Technical Documentation

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Platform Engineering & Architecture

Management Level

Manager

Job Description & Summary

PwC’s Cloud Computing and Networking practice helps our clients transform their business through innovative technology solutions and effective IT Service Management. Part of that journey includes helping our clients enable innovation, reinventing their customer experience, and exploring new markets.

You will be immersed in a variety of different projects, groups, and locations while getting inspired through your community to grow as an individual as well as a team. Our diverse client service teams encourages out-of-the-box thinking, problem solving, great team mentality and a curiosity for understanding the latest in technology.

About The Team

Our practice spans the whole range of clients’ digital capabilities, ranging from strategy to execution. We help solve complex boardroom problems, and work with the team to not only solve problems of today but get them ready for new opportunities for tomorrow, creating the pathway of how technology can enable business visions. We help our clients with advisory services such as IT & cloud strategy, IT cost & governance, IT operating model etc. We also work on the implementation of various IT applications e.g. CRM, ERP and SharePoint.

About The Role

• Design, develop, secure, and extend a Dynamics 365 Customer Service, Customer Engagement, Sales, Marketing

• Analyze requirements and estimate effort for both the development of new features and customization of existing features

• Develop applications using .NET within Microsoft cloud technologies leveraging on Azure Functions or Azure Logic Apps

• Perform peer code reviews and participate in design sessions

• Review test plans, coordinate test execution, and analyze test results to ensure functionality, completeness, and quality of solution

• Communicate and work with clients regularly during the implementation cycle

• Align with change management process and deploy code to Production, QA, etc.

• Create and maintain functional requirements and technical specification documentation

• Conduct training for clients as necessary as well as KT sessions with colleagues on best practices and/or new features

About You

• Bachelor’s degree in Computer Science, Information Technology, or related course

• Minimum 5 years experience with Microsoft Dynamics 365 Sales, Marketing, Customer Service, Customer Engagement technical implementation

• At least 5 end-to-end full life cycle implementations of Microsoft Dynamics 365 CRM or Power Platform

• Strong knowledge of Microsoft cloud environments such as Azure and Office 365

• Proficient with X++, C#, .NET, or JavaScript

• Experience with SQL Server database

• Preferred to have one or more of the following technical certifications:

o Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

o Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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