Engineer - Field Services

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Key missions of the position:

• Planning and Implementation of all the retrofits/maintenance & overhauling of products at Customer site
• Secure product performances by monitoring and implementing the containment actions, troubleshooting etc .
• Having regular meeting with customer for the product performance and getting it sign-off on periodic basis as per the contractual requirements
• Improve Customer response time
• Cost Effectiveness by improving efficiency during warranty intervention, preventive and corrective maintenance, overhauling.

Main responsibilities:

• Deliver warranty services from delivery of the product to the end of warranty period
• Support during the commissioning of the Product/System on train and Locomotive
• Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements
• Provide support to Engineering & Quality team for effective problem solving
• Ensure availability and use of special tools for Warranty & Customer support
• Ensure availability of Spares for 0km and Warranty service and efficiently manage site inventory required for maintenance and overhaul
• Ensure feedback of field experience at all stages to improve reliability of the products
• Challenge Customer’s claim and establish authenticity of customer warranty claim
• Responsible of EHS (Environment, Health and Safety) organization & deployment
• Participate actively in QRQC (Quick Response Quality Control) process & Failure Reporting Analysis & Corrective Action System (FRACAS)
• Periodic reporting of the open points of Customer and follow ups till the action is closed.

Education/Training

• Should have good academic background in mechanical or electrical/electronics. Qualification should be Degree in Engineering.

Professional Experience

• Should have a minimum experience of 5 to 8 years of working as Service engineer

Key Competences

• Should have very good communication skills in English and Hindi/Regional language
• Strong analytical skills, Flexible attitude to work in a changing environment, Presentation skills
• Should have a good technical understanding of electrical and pneumatic products/ circuits. Relevant rolling stock experience is preferable
• IT literate and fully conversant with all Microsoft Office applications
• 50% travel required, Customer oriented

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.