Engineering Manager, AI Reliability

1 Month ago • 2 Years + • Research Development

Job Summary

Job Description

Motive is seeking an experienced Engineering Manager to lead a new team focused on the reliability, robustness, and performance of AI features and services. The role involves building and managing a team of engineers and analysts to handle data analysis, debugging, root-causing production issues, and addressing long-tail failures and corner cases across the AI stack. This position requires close collaboration with applied AI teams, product engineering, QA, customer success, and customer support to ensure AI systems perform with high precision and consistency in production.
Must have:
  • Manage AI reliability engineering teams
  • Detect, diagnose, and mitigate AI failures
  • Design tools for anomaly detection
  • Improve monitoring and observability
  • Oversee data analysis and AI workflows
  • Develop technical documentation
  • Monitor AI performance metrics
  • Champion a culture of learning
  • Share data insights with research groups
  • Proficiency in Python and SQL
  • 2+ years managing engineering teams
  • Strong understanding of AI lifecycles
  • Experience with root cause analysis
  • Strong analytical mindset
  • Cross-functional collaboration skills
  • Excellent communication and leadership

Job Details

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

We’re looking for an experienced and impact-driven Engineering Manager to lead a newly formed team focused on the reliability, robustness, and performance of our AI features and services. This team will play a critical role in ensuring our AI-powered features operate with high precision and consistency in production environments.

You will be responsible for building and growing a team of engineers and analysts focused on data analysis, debugging, root-causing production issues, and figuring out the long tail of failures and corner cases across our AI stack. You’ll partner closely with applied AI teams, product engineering, QA, customer success, and customer support to close the loop between real-world usage and in-field behavior and the performance of our AI systems.

 

Responsibilities:

  • Build, manage, and mentor a high-performing engineering team focused on AI system reliability.
  • Lead efforts to detect, diagnose, and mitigate failures and degradation across AI features in production.
  • Design tools, dashboards, and processes to surface anomalies, performance regressions, and edge cases. 
  • Drive cross-functional initiatives to improve monitoring, observability, and data quality.
  • Oversee data analysis, annotation processes, and AI system workflows to improve model performance.
  • Develop and maintain technical documentation for AI workflows, ensuring clarity and efficiency.
  • Monitor key AI performance metrics and implement strategies for optimization.
  • Champion a culture of ownership, rigor, and continuous learning within the team.
  • Actively coordinate and share data insights with the research groups within Motive to improve product and customer experience.

 

Requirements:

  • 2+ years of experience managing high-performing engineering teams, preferably in AI, ML infrastructure, or production systems.
  • Strong understanding of AI feature development lifecycles, data pipelines, model debugging, and post-deployment validation.
  • Proven experience with root cause analysis, reliability engineering, or debugging complex distributed systems.
  • Strong analytical mindset and ability to dig deep into data to uncover insights.
  • Experience working cross-functionally with ML researchers, product managers, customer success and support teams, and data engineers.
  • Excellent communication and leadership skills; ability to drive clarity in ambiguous environments.
  • Proficiency in Python and SQL for data processing and reporting.
  • Flexible to work across PK - US time zones

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

#LI-Remote

Similar Jobs

Palo Alto Networks - Lead, AI Strategy and Transformation

Palo Alto Networks

Santa Clara, California, United States (On-Site)
2 Weeks ago
PwC - Senior Associate - Financial Risk Management

PwC

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
9 Months ago
Saronic Technologies - Machine Shop Manager

Saronic Technologies

Austin, Texas, United States (On-Site)
1 Week ago
Riot Games - Senior Game Producer, Core Gameplay - Unpublished R&D Product

Riot Games

Los Angeles, California, United States (On-Site)
4 Months ago
Zenoti - Manager - DevOps

Zenoti

Hyderabad, Telangana, India (On-Site)
3 Months ago
Capgemini - Kore.AI Lead/Architect

Capgemini

Noida, Uttar Pradesh, India (On-Site)
2 Months ago
Ansys - Lead R&D Engineer - SCBU - PowerArtist

Ansys

Noida, Uttar Pradesh, India (On-Site)
1 Month ago
NVIDIA - Developer Technology Engineer - HPC and AI

NVIDIA

Taipei City, Taiwan (On-Site)
3 Months ago
DNEG - Senior Machine Learning Engineer

DNEG

London, England, United Kingdom (On-Site)
1 Month ago
Apple - AIML - Project/Program Manager, Data Operations

Apple

Austin, Texas, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Hawkeye Innovations - Football Video Systems Technician

Hawkeye Innovations

Verona, Veneto, Italy (On-Site)
1 Month ago
Zelis  - Product Owner

Zelis

Hyderabad, Telangana, India (On-Site)
1 Month ago
Thatgamecompany - Marketing Project Manager - China

Thatgamecompany

Shanghai, Shanghai, China (On-Site)
4 Months ago
PhonePe - Marketing Specialist, Digital Marketing

PhonePe

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Harvey - Product Operations Manager

Harvey

San Francisco, California, United States (On-Site)
1 Week ago
The Globel Talent Co - Senior Graphic Designer

The Globel Talent Co

Argentina (Remote)
2 Months ago
JDA - Senior Specialist Employee Engagement & Internal Communications

JDA

Las Vegas, Nevada, United States (On-Site)
1 Month ago
InMobiInMobi - Associate Product Manager

InMobiInMobi

Lucknow, Uttar Pradesh, India (On-Site)
1 Month ago
SimpliSafe - UX Researcher

SimpliSafe

Boston, Massachusetts, United States (Hybrid)
2 Weeks ago
Lilt - French Language Lead Linguist

Lilt

Paris, Île-de-France, France (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Pakistan

WerPlay - Senior QA Engineer

WerPlay

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
7 Months ago
WerPlay - Junior Site Supervisor

WerPlay

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
1 Week ago
GoMotive - Manager, AI Performance and Reliability

GoMotive

Pakistan (Remote)
1 Month ago
GoMotive - Senior Marketing Analytics Specialist

GoMotive

Islamabad, Islamabad Capital Territory, Pakistan (Hybrid)
1 Month ago
GoMotive - Manager, Enterprise Systems Engineering (QA)

GoMotive

Pakistan (Remote)
3 Months ago
WerPlay - Game Developer (Unity3D)

WerPlay

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
7 Months ago
GoMotive - Manager, Enterprise Systems Engineering (QA)

GoMotive

Pakistan (Remote)
3 Months ago
Zones - Billing Coordinator

Zones

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
1 Week ago
tecHouse Games - UI/UX Artist

tecHouse Games

Lahore, Punjab, Pakistan (On-Site)
3 Years ago
GoMotive - Senior Employer Relations Business Partner

GoMotive

Islamabad, Islamabad Capital Territory, Pakistan (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Research Development Jobs

Apple - Research Engineer/Scientist

Apple

Cupertino, California, United States (On-Site)
2 Months ago
bytedance - Research Scientist - AI Security

bytedance

San Jose, California, United States (On-Site)
3 Months ago
Epic Games - Senior AI Programmer

Epic Games

Cary, North Carolina, United States (On-Site)
7 Months ago
playrix  - AI Artist

playrix

Ireland (Remote)
4 Months ago
Joyteractive - Market Research Analyst

Joyteractive

Poland (Remote)
4 Months ago
Apple - Senior Multimodal Generative Modeling Research Engineer

Apple

Seattle, Washington, United States (On-Site)
2 Months ago
Haven Studios  Inc  - Senior User Experience Researcher

Haven Studios Inc

Montreal, Quebec, Canada (On-Site)
1 Month ago
CyberArk - AI Transformation Principal

CyberArk

Israel (Hybrid)
3 Months ago
Alpha Sense - Staff Generative AI Engineer

Alpha Sense

New York, United States (On-Site)
2 Months ago
Sesame - ML Model Serving Engineer

Sesame

San Francisco, California, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded