Engineering Manager

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

About the role

We are looking for an experienced Engineering Manager to join the Client Core Engineering group at Crunchyroll in our new Mexico City location. In this role, you will manage a team of engineers who are responsible for the development, maintenance and delivery of our web-based Crunchyroll apps on living room devices and game consoles like PlayStation, Xbox & Nintendo Switch. You'll collaborate with Engineering, Program Management, Product, and QA teams across the globe to help shape our technology roadmap and achieve our goal to maintain Crunchyroll's position as the premiere Anime streaming service.

As the Engineering Manager, you will mentor, inspire, and grow the team while ensuring that we deliver high-quality, performant, and scalable applications that meet our user’s needs and team goals. You will have ownership over the development process, team performance, and be an important contributor to strategic decisions.

You will:

• Run the daily operations of the engineering team and help manage scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives.
• Lead a team of engineers to ensure the use of best practices, architectural standards, and scalability encouraging a collaborative and high-performance work environment.
• Work with product and leadership to define and execute the development roadmap for aligning with our goals and customer needs.
• Work with stakeholders and cross-functional teams to understand requirements, gather feedback, and communicate project progress and status updates.
• Manage project timelines, resource allocation, and budgeting to ensure successful delivery of projects.
• Monitor team performance, identifying areas for improvement and implementing strategies to improve efficiency.
• Conduct regular one-to-one meetings with team members to provide feedback, support their career development, and regular team performance management.
• Lead operational excellence by managing system outages, conducting thorough root cause analyses, and driving continuous operational performance improvement.
• Participate in hiring and onboarding processes to attract top talent and build a skilled engineering team.

This is a hybrid role (3 days in the office per week) that will report to the Director of Engineering and we are currently considering applicants in Mexico City, Mexico.

About You

We get excited about candidates, like you, because...

• You have a Bachelor's degree in Computer Science, Engineering or commensurate experience in a related field.
• You have hands-on experience in building and delivering web-based applications at a large scale.
• You have proven background in managing and leading engineering teams, with 3-5 years of direct people management experience.
• You are comfortable dealing with ambiguity and tackling complex problems while also creating clarity and stability for your team.
• You have experience with Agile development methodologies and understand how to get the most out of them.
• You have extensive knowledge of architecture and design patterns for building reliable, secure applications and can help guide the team to make good technical decisions.
• You are proficient in web-based programming languages like JavaScript, and experience with modern frameworks and technologies.
• You have excellent verbal, written communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• You have strong analytical and problem-solving abilities, with a keen attention to foresee long-term product goals and define a roadmap.

Nice to Have

• Previous experience developing web based applications with frameworks like React, Angular or Vue.js
• Previous experience building web applications for resource constrained hardware in different form factors like mobile web, Smart TVs or embedded platforms
• Familiarity with DevOps best practices, continuous integration and infrastructure tools like Github actions and AWS
• Familiarity with web testing frameworks such as Jest, RTL, Cypress, Selenium
• Familiarity with backend technologies such as Node.js and RESTful APIs
• Familiarity with video-related technologies such as HLS, DASH, HTML5 Video
• Familiarity with OOP, SOLID, DRY, TDD

About the Team

Client Core Engineering is a growing team of international engineers and technology leaders passionate about providing a world class user experience for our millions of Anime fans watching on the web and living room devices across the world. We provide and maintain solutions on all major device platforms so your contributions on this team are front and center to our millions of fans, affecting the daily success of our company.

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Kaizen. We have a growth mindset committed to constant forward progress.
• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: [https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs]

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