Enterprise Sales Engineer

4 Months ago • 3-5 Years • Software Development & Engineering

Job Summary

Job Description

Tennr is seeking an Enterprise Sales Engineer to own the technical evaluation of their platform. The role involves demonstrating how Tennr's AI-driven solutions can transform customer processes and fit into their technology stacks. Responsibilities include collaborating with sales counterparts to build evaluation plans, executing technical meetings, aiding AEs throughout the sales cycle, and working cross-functionally with product and engineering teams. The ideal candidate is a technologist with high emotional intelligence, customer obsession, and the ability to communicate complex technical concepts pragmatically to both technical and non-technical stakeholders. The company is a NYC-based tech startup backed by top investors.
Must have:
  • 3-5 years of sales engineering experience, preferably SaaS
  • Strong technical background
  • Proficient in product demonstrations
  • Excellent communication and interpersonal skills
  • Customer-focused and collaborative
Good to have:
  • Startup or fast-paced tech environment experience
  • Cloud/hybrid networking and infrastructure experience
  • American healthcare tech experience
  • API design experience

Job Details

About Tennr:

Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor’s handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM™ (7B—trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.

Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors. 

Role Description

As an Enterprise Sales Engineer at Tennr you are responsible for owning a customer's technical evaluation of Tennr. Your role is to bring clarity to our customers how Tennr will fit into their technology stack and transform their processes. You collaborate with your sales counterparts to build evaluation plans and execute the technical meetings/deliverables while also aiding the AE throughout the sales cycle from discovery to business case development/proposal. You are a technologist with a high EQ and are customer obsessed. You work cross-functionally with sales, product, engineering, and post-sales counterparts to deliver solutions to meet the customers key objectives. You get to work with amazing technology and speak to both technical and non-technical stakeholders in a pragmatic way about how it will help them achieve the business outcomes that matter to them most. 

Key Responsibilities

• Support the sales team and prospects during technical evaluations by providing expert knowledge and guidance on Tennr’s platform.

• Build, customize, and deliver product demonstrations to effectively communicate the value of Tennr’s solutions.

• Deeply understand prospect workflows, identifying inefficiencies, and demonstrate how Tennr’s technology can optimize these processes to drive better outcomes.

• Collaborate closely with sales, product, and engineering teams to ensure alignment in delivering tailored solutions that meet client needs.

• Provide technical consultation throughout the sales cycle to help prospects envision successful implementations of Tennr’s platform.

• Maintain up-to-date knowledge of Tennr’s product capabilities, competitive landscape, and industry trends to provide informed advice to prospects.

• Travel 10-20% of the time to your customers' sites and conferences.

Qualifications

• 3-5 years of experience in sales engineering, preferably within the SaaS industry.

• Strong technical background with the ability to understand and convey complex technical concepts to a variety of audiences.

• Proficient in creating and delivering compelling product demonstrations that address client-specific needs.

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with prospects and internal teams.

• Experience in a startup or fast-paced tech environment is a plus.

• A team player who thrives in collaborative environments and values diverse perspectives.

• Experience with cloud/hybrid environment networking and infrastructure is a plus.

• Experience with American healthcare tech is a plus.

• Experience with API design is a plus.

Join Us

At Tennr, we're not just building software; we're building the future of business operations. If 

you're ready to be a part of this journey and make a significant impact, we'd love to hear from you. Join us in reshaping the landscape of AI-driven business solutions. Apply now to become a part of our dynamic team.

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