Executive Administrator

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Join Visa’s dynamic team as an Executive Assistant, providing high-level support to the Senior Vice President of Client Care and ensuring seamless administration support within the department. This individual contributor role offers the opportunity to work in a fast-paced, hybrid environment, collaborating with leaders and colleagues across the organization.

Key Responsibilities:

• Provide direct administrative support to a Senior Vice President and general support to team members, handling details of a highly confidential and critical nature.
• Prepare meeting materials and develop and update PowerPoint presentations, Excel spreadsheets, and other documents to support team activities.
• Maintain and manage a complex calendar, including scheduling meetings and travel, video conferences, trainings, group events, and booking conference rooms.
• Coordinate periodic Strategy and Planning meetings, including all logistics, agenda/materials preparation, onsite support, and event management.
• Manage regular Client Care leadership team meeting agendas and track action items to ensure timely follow-up.
• Support departmental communications and engagement activities in collaboration with the Communications and People Team.
• Schedule, coordinate, and track action items from Quarterly Business Reviews.
• Process expense reports and handle monthly travel and expense budget tracking, flagging variances to the leadership team.
• Establish and maintain effective, cooperative relationships with all levels of management, employees, and external partners.
• Support ad hoc projects and maintain Business Continuity Management contact information.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Basic Qualifications:

• Minimum of 6 months of work experience or a Bachelor's Degree

Preferred Qualifications:

• 2 or more years of work experience
• Bachelor’s degree and 2+ years of administrative experience supporting a senior executive in a fast-paced environment with little supervision
• Excellent planning, organizational, written and verbal communication skills.
• Exercise good judgment in setting priorities and interacting with internal and external contacts.
• Strong written and verbal communication skills, with the ability to communicate and collaborate effectively with a diverse group of people and job functions.
• Proficiency in managing multiple executive calendars and organizing travel.
• Demonstrated strengths balancing and prioritizing from several team members, with attention to detail and proven ability to organize well.
• Skilled in Microsoft Outlook, Word, Excel, PowerPoint, Teams, Co-pilot, and SharePoint, experience Travel Booking, Expense and Invoice Payment tools.
• Track record of excellent leadership and professional presence and displays confidence in working with others.
• Interest and expertise in event planning and/or project management and coordination.
• Capable of working with discretion and tact in an environment exposed to a high-level of sensitive and confidential information.
• History of creative problem solving, ability to work well collaboratively and maintain a professional work environment.
• Self-starter with a can-do attitude.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 63,200 to 89,500 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.