As an Experience Architect at Salesforce Professional Services, you'll lead the design and implementation of optimal user experiences leveraging the Salesforce platform.  You'll collaborate with diverse clients, employing design thinking to solve challenges. Responsibilities include business process redesign for CX/EX optimization, Salesforce adoption support to drive user behavior change, designing customer touchpoints for continuous CX improvement, UI problem-solving based on design principles, and supporting the development of customer-centric digital strategies.  You'll work with stakeholders across the client organization, from executives to developers, to deliver successful projects.  The role demands strong communication, documentation, and project management skills.

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