Account Executive - ESMB, Indonesia

Salesforce is seeking an Account Executive for the SMB market in Indonesia. This role involves engaging with existing customers and new leads to sell the Salesforce Customer 360 platform. The Account Executive will build trusted relationships, drive new business development, manage the full sales cycle, and ensure consistent delivery against targets, focusing on creating strategic, long-term partnerships.

Must Have

• Lead a dedicated customer set (region or vertical) in the SMB space, responsible for the full sales cycle.
• Coordinate multiple sales projects simultaneously and be fully responsible for customers.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business.
• Use solution selling expertise to respond efficiently to customer needs and identify business potential.
• Create strategic, long-term partnerships with customers.
• Strengthen client relationships through regular engagement and face-to-face meetings.
• Prioritize and lead industry events and user groups to generate market interest.
• Work in partnership with Business Developers, Pre-sales, and Marketers for all sales leads and opportunities.
• Build account strategy and territory plan for the Indonesian Market.
• Proven track record of success in full cycle sales.
• Credibility at all levels and evidence of building positive relationships internally and with customers.
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales, proving consistent delivery against targets.
• High motivation, resilience, and ambition to build a career at Salesforce.

Good to Have

• Degree or equivalent relevant experience.
• Fluent English and Bahasa Indonesian.

Perks & Benefits

• Benefits and resources to support work-life balance.
• AI agents to accelerate impact.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.

You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

This role covers the Indonesia market territory.

Responsibilities:

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings.
• Prioritise and lead industry events and user groups to generate market interest.
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
• Building account strategy and territory plan for the Indonesian Market.

Required Qualifications:

• Proven track record of success in full cycle sales.
• Credibility at all levels and evidence of building positive relationships internally and with the customer.
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales, proving consistent delivery against targets.
• High motivation, resilience and ambition to build a career at Salesforce.

Preferred Qualifications:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
• Fluent English *PLUS* Bahasa Indonesian.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.