Field & Product Quality Improvement Supervisor

Shape the Future of Mobility at Nissan - Launch Your Career, Drive Innovation:

At Nissan, we’re not just building cars, we’re revolutionizing mobility. We’re a global leader with a heritage of innovation, and we’re searching for talented individuals like you to join us on this exciting journey. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our diverse range of program areas and career paths offer exciting opportunities for adventurers like you to embark on a thrilling professional journey.

Learn more about Nissan’s future here: https://www.youtube.com/watch?v=M8diaXXdtJI

We are looking for an experienced FQI (Field & Product Quality Improvement) Engineer to lead quality improvement initiatives for the produced models at our NMEG plant. This role ensures product quality enhancement, root cause investigation, countermeasure development including recurrence prevention, and customer satisfaction through cross-functional collaboration with Monozukuri functions (Manufacturing / R&D).

A Day in the Life:

• Drive quality improvement for produced models at NMEG plant.
• Grasp customer voice and dealer information from field and translate into sufficient technical report communicating with relevant functions requesting deep dive investigation and countermeasure development.
• Lead New Model taskforce activities from start of production till official judgement for closure.
• Consolidate and report functional dashboard updates on timely manner.
• Coordinate with Manufacturing, QA, R&D, and Aftersales departments to implement countermeasures.
• Lead Vehicle Level investigations of critical issues at Gemba Level.
• Coordinate, plan and participate in joint investigations with dealers, Manufacturing, Quality and suppliers.
• Communicate Technical Service Bulletins (TSB) and support process standardization.

Who We’re Looking for:

• Bachelor’s degree in Mechanical Automotive Engineering is an advantage.
• 5–7 years of experience in automotive technical, quality roles and or production background for both manufacturing and supplier with strong hands on capabilities.
• Authentic knowledge of problem-solving methodologies and quality tools.
• Excellent Behavioral competencies which includes Customer Focus, Quality Mindset, Information Seeking, Planning & Organizing, Attention to details, Relationship Building, communication with impact and Analytical Skills .
• Proficiency in MS Office (Excel, PowerPoint, Visio, Power PI).

Explore more here: https://www.nissanglobal.com/EN/COMPANY/LIFEAT_NISSAN/

Fuel your career with innovation and purpose by joining Nissan, a company dedicated to enriching other’s lives.