Field Service Engineer

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

THALES are looking to recruit a passionate & driven Field Service Engineer to be responsible for the deployment, setting to work and in service support of Sonar systems deployed on Royal Navy and export customers Ships / Submarines.

The role is based at Devonport, but the nature of supporting the RN can mean a requirement to travel, sometimes at short notice – both across the UK and occasionally overseas – which the successful candidate would be expected to support.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

• Performance Related Bonus
• Half day every Friday, usually finishing around 13:00pm
• Pension Scheme
• 201 hours 28 days  annual leave (Plus Bank Holidays)
• Life Cover
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts

What will you deliver?

• Be responsible for the Health and Safety of all Thales activities carried out by you and comply with the following:
• Risk Assessments.
• COSHH Assessments.
• Safe systems of work.
• Be ultimately accountable for your own day-to-day welfare.
• Support to both Royal Navy and Export Platforms in Defect Rectification:
• Conduct front-line support including Fault diagnosis and testing as well as acceptance trials both in harbour and at sea.
• Provide On-Call telephone support to our customers (Once at a suitable level of knowledge).
• Write site visit reports.
• Support to both Royal Navy and Export Platforms Maintenance Periods / Refits:
• Conduct Pre-Upkeep Maintenance Assessment (PUMA) inspections.
• Conduct scheduled maintenance activities
• Conduct setting to work / commissioning activities to bring RN platforms out of refit
• Escalate engineering issues to the Field Services Manager or Service Delivery Manager as required.
• Write post maintenance reports.
• Weekly reports to the Service Delivery Manager Field Services Manager or Service Delivery Manager as required
• Activities undertaken.
• Upcoming activities.
• Successes, challenges, opportunities.
• Identify any support required from the project or department.
• Identification of your own personal and professional development.
• Compliance with all export control rules and regulations including International Traffic in Arms Regulations (ITAR).
• You will also perform additional ad-hoc duties that will arise from time to time that are consistent with the nature of this position.

Who are we looking for?

The ideal successful candidate will have;

• Full UK car driving licence
• Demonstrable experience in conducting installations and or support engineering preferably in a maritime environment.
• Able to use a range of IT tools.
• Able to use range of generic test equipment

• A track record of performing in a relevant engineering discipline, preferably dealing with Complex Systems (Electrical, Electronic and Hydraulic).
• Someone who is willing to travel occasionally to meet the Royal Navy (less than 10%)
• You must be capable of fault finding, resolving issues and problems You will have strong interpersonal skills and the ability to communicate at all levels in the spoken and written word.
• Your experience will demonstrate your high level of self-motivation and the ability to work under pressure are vital.

What We Can Offer

We’re committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation.

Flexibility

Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance.  Please visit the UKSV website for further guidance.

To be eligible for full SC, you generally need to have resided in the UK for the last 5 years.  In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.

For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - United Kingdom Security Vetting - GOV.UK (www.gov.uk)

#LI-RD1

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops

for mid to senior roles, or the Early Careers Team

for graduate and apprentice roles.

Great journeys start here, apply now!