Financial System Operational Lead

2 Months ago • 6 Years + • Financial Analysis

Job Summary

Job Description

As a Financial System Operational Lead within the Finance Information System team, you will support Finance, Accounting, Tax, and Procurement teams with daily activities and financial reporting. You will collaborate with other Financial System Support Teams, Data Engineers, and Infra Teams to deliver high-performing technical solutions, especially in Financial Systems. Your responsibilities include handling daily inquiries such as questions, incidents, and change requests. You will also act as an internal consultant for rolling out financial systems, managing internal projects from requirement gathering to UAT and training, and resolving issues with internal and external stakeholders.
Must have:
  • At least 6 years of experience with SAP FICO module
  • Strong understanding of procurement to pay, order to cash, and record to report business processes
  • Good communication skills in Bahasa and English
  • Confident in facing and influencing stakeholders
  • Willingness to learn and adapt to new challenges
  • Willingness to assist in urgent or critical situations
Good to have:
  • Experience with other SAP modules or ERP systems
  • Experience with system interfaces
  • Prior experience in a top-tier consulting firm

Job Details

About the Role

As part of the Finance Information System team, you’ll support and assist the Finance, Accounting, Tax, and Procurement teams in doing their day-to-day activities and generating accurate and timely financial reports for the company. Collaborating with other Financial System Support Teams, Data Engineers, Infra Teams, and others, you’ll also deliver high-performing technical solutions, especially in Financial Systems.

What You Will Do

    • Handle day-to-day inquiries, which include (but are not limited to): questions, incidents (bugs), and change requests (mini-projects).
    • Act as an internal consultant, which includes (but is not limited to): rolling out financial systems to new/additional entities; handling internal projects, starting from conducting requirement gathering, designing solutions and blueprints, configuring financial systems, conducting UAT, delivering training, and handling cutovers.
    • Collaborate with internal (other teams within GoTo) and external (vendors, product principals, etc.) stakeholders to resolve issues.

What You Will Need

    • At least 6 years of relevant experience working with the SAP FICO module (Having other experience with other SAP modules or other ERP system would be a plus point).
    • Strong understanding of procurement to pay, order to cash, and record to report business processes.
    • Good communication and language skills in Bahasa and English (written and spoken).
    • Confident and comfortable facing, influencing, and getting buy-in from counterparts, end-users, and other stakeholders in day-to-day activities.
    • Having experience with the system interface would be an advantage.
    • A willingness to learn and work on new things (yes, we are a dynamic team).
    • A willingness to stand by in urgent or critical situations (sometimes, things come unexpectedly, so we’re always prepared!)
    • Prior exposure working in a top-tier consulting firm is a plus.

About the Team

The Finance Information System team is part of the larger IT Team under the CIO Organization (The CIO Office). The CIO Office Team governs, manages, and helps GoTo Enterprise applications globally. The team is charged with leading the company's information technology strategy and implementation. All internal and enterprise systems are maintained and implemented by the CIO’s team; they look after a variety of systems, including (but, not limited to): finance, people services, productivity, operations, internal security login, authentication, account authorization, account audits, and email. The office of the CIO also leads all IT asset procurement, budgeting, and implementing equipment policies.

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek 
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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