Franchising Recruitment Manager

About Us

McDonald’s has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 170,000 people.

Hybrid Working

This role is based in our East Finchley office working 3 days in the office and 2 days remotely.

Job Title: Franchising Recruitment Manager

Location: London-based with hybrid working

Join a dynamic team shaping the future of one of the world’s most iconic brands. We’re on the lookout for a strategic and relationship-focused Franchising Recruitment Manager to lead our franchisee recruitment across the UK & ROI - ensuring the seamless onboarding of new, values-led franchisees each year.

What You’ll Be Doing:

• Drive the attraction and onboarding of diverse franchisee candidates in alignment with our long-term franchising strategy
• Lead and continuously improve the end-to-end candidate journey
• Guide Franchisee Recruitment Consultants and external stakeholders, ensuring best practice and robust selection outcomes
• Partner with cross-functional teams to place new franchisees in their first restaurants
• Manage strategic relationships with vendors and agencies (Chantry, LHH, LinkedIn, OMD etc)
• Own and enhance our Registered Applicant Training and mentoring programmes
• Champion innovation and operational excellence through global tool testing and system rollouts
• Lead the pipeline development for Key Employees, Next Generation, Internals and Supplier candidates
• Oversee and attend all franchising exhibitions, open days, webinars etc

What You’ll Need:

• Proven experience in engaging, influencing and managing stakeholder relationships, across departments up to Directors, Executive Team and Global teams, and externally, with partners (franchisees, suppliers, official representatives, trade associations etc)
• Strategic leadership experience in high-stakes recruitment
• An ability to think and plan strategically whilst recognising the need to deliver business requirements
• Strong time-management and the ability to develop working relationships with colleagues at all levels of the business
• A track record of creative problem-solving and driving change
• Commercial awareness with business acumen and a franchise-savvy mindset
• Excellent communication skills and a knack for relationship building
• Confidence with core MS Office tools (Excel, Outlook, PowerPoint, Word)
• Initiative, adaptability and a drive to constantly improve

What You’ll Get:

• Access to industry-leading training and career development opportunities
• A collaborative and inclusive culture, where your ideas are valued
• Competitive salary plus bonus, cash allowance, free parking, free lunch in the office and gym access
• Hybrid working pattern

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”

#LI-Hybrid