The Role

We are seeking a detail-oriented and reliable Fulfillment Support Associate to join our dispensing pharmacy team. This entry-level position plays a critical role in supporting the seamless flow of materials and products through our fulfillment and distribution operations. In this position, the coordinator is responsible for assisting with the receipt, storage, organization, and tracking of incoming and outgoing pharmacy materials, including medications, packaging supplies, and waste. Working closely with pharmacy teams, this role ensures inventory accuracy, supports efficient material flow, and helps maintain compliance with all regulatory and safety requirements.

This position requires a detail-oriented individual with strong organizational skills, a proactive mindset, and the ability to thrive in a fast-paced, highly regulated environment. As a key contributor to the operational success of our pharmacy, the Fulfillment Support Associate helps ensure that patients receive their medications accurately and on time.

What you’ll do

• Receive & Process Materials
• Assist in unloading, inspecting, and verifying incoming shipments of medications, supplies, and packaging materials.
• Match delivery documents against purchase orders to ensure accuracy.
• Report and document any damaged or missing items.
• Supply Management
• Organize, label and store materials in designated storage areas according to pharmacy protocols and regulatory guidelines.
• Monitor inventory levels of products, supplies, and packaging materials to ensure adequate stock and avoid shortages or overstocking.
• Assist with cycle counts, stock rotation, and expiration date monitoring.
• Keep inventory/supply records updated in the tracking system.
• Track inventory/supplies can escalate to management if running low, expiring or being wasted.
• Outgoing Materials & Waste Management
• Prepare and stage outgoing orders for delivery or shipment, ensuring accuracy and completeness.
• Collect, document, and dispose of waste materials, including hazardous and pharmaceutical waste, in compliance with regulatory requirements.
• Assist in recycling and waste minimization efforts.
• Operational Support
• Coordinate the timely restocking of workstation supplies and materials to support uninterrupted pharmacy workflows.
• Maintain cleanliness and organization of storage and work areas.
• Adhere to safety and security protocols and ensure a clean, organized, and compliant inventory environment.
• Collaborate with pharmacists, technicians, and other team members to support daily operations.
• Participate in quality assurance initiatives and process improvement efforts to streamline inventory and materials handling.

A successful applicant will fit the following criteria

• High school diploma or equivalent required
• Prior experience in a fulfillment center or warehouse is a plus, but not required.
• Strong attention to detail with proven ability to maintain accuracy in a high-volume, fast-paced setting.
• Strong written and verbal communication skills to support coordination across teams and accurate documentation.
• Excellent organizational and time management skills to handle multiple tasks and shifting priorities efficiently.
• Ability to lift, carry, and move inventory materials (up to 100 lbs) and operate basic warehouse equipment (e.g., pallet jacks, barcode scanners).
• Initiative in identifying inventory discrepancies and escalating to management.
• Dependable, self-motivated, and able to work independently as well as part of a collaborative team.
• Flexibility to work shifts, weekends, or extended hours as needed to meet operational demands.