Hub Relations Coordinator

undefined ago • All levels

Job Summary

Job Description

Blink Health is a rapidly growing healthcare technology company focused on making prescriptions accessible and affordable. They offer BlinkRx, a digital concierge service for branded medications, providing transparent pricing, free home delivery, and support. The company seeks collaborative builders and operators to innovate within the healthcare industry, aiming to positively impact millions of patients by improving access to critical medications and health outcomes.
Must have:
  • Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
  • Provide patient care to accurately support pharma programs and triage to a pharmacist when required
  • Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
  • Document all call information and data discovery according to operating procedures
  • Utilize proper escalation channels to meet patient needs & resolve open issues
  • Research required information using available resources
  • Maintain confidentiality of patient and proprietary information
  • Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
  • Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering
Good to have:
  • Bachelor’s degree
Perks:
  • Health Benefits
  • 401 K
  • Holiday pay
  • Overtime eligible
  • Casual dress code
  • Free Snacks

Job Details

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

  • Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
  • Provide patient care to accurately support pharma programs and triage to a pharmacist when required
  • Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
  • Document all call information and data discovery according to operating procedures
  • Utilize proper escalation channels to meet patient needs & resolve open issues
  • Research required information using available resources
  • Maintain confidentiality of patient and proprietary information
  • Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
  • Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering

Requirements:

  • High school diploma or GED required, Bachelor’s degree strongly preferred
  • Customer service or inbound call center experience required
  • Appropriate industry experience is necessary
  • Strong verbal and written communication skills
  • Sound technical skills, analytical ability, good judgment, and strong operational focus
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally
  • Strong technical aptitude and ability to learn complex new software
  • Full time position, on-site in Pittsburgh

Location/Hours

  • Shifts: This is a full-time, 40-hour per week role. 3 shift options are available :
  • Rotating shifts between 8 AM – 4 PM CST, Monday – Friday OR
  • 11::00 AM - 7:00 PM CST, Monday - Friday EST (fixed shift) OR
  • 12:00 AM - 8:00 PM CST , Monday - Friday EST (fixed shift)
  • All shifts require a rotational Saturday shift 8:00 AM - 4:00 PM CST
  • There will be a required shift during the 8 week training period of 9 AM - 5 PM CST
  • Onsite full time position, located at 400 South Woods Mills Rd, Suite 100, Chesterfield MO

Perks:

  • Health Benefits, 401 K
  • Holiday pay
  • Overtime eligible
  • Casual dress code
  • Free Snacks

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Similar Jobs

Blitz app - Senior Software Engineer (C++)

Blitz app

India (Remote)
4 Months ago
deel. - Senior Backend Engineer, Node.js + AWS

deel.

Italy (Remote)
6 Days ago
Streamline Media Group  Inc  - 3D Character Artist

Streamline Media Group Inc

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (On-Site)
1 Year ago
sofar sounds - Freelance Producer

sofar sounds

Phoenix, Arizona, United States (Hybrid)
4 Weeks ago
Axon - Staff Software Engineer

Axon

London, England, United Kingdom (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Grab - Art Director

Grab

Pasig, Metro Manila, Philippines (On-Site)
1 Month ago
Capgemini - Java Architect

Capgemini

Hyderabad, Telangana, India (On-Site)
1 Month ago
Motorola solutions - Performance Test Engineer

Motorola solutions

Cork, County Cork, Ireland (On-Site)
2 Weeks ago
nubank - Lead Software Engineer

nubank

Bogota, Colombia (On-Site)
2 Weeks ago
Nice - Software Engineer (BI)

Nice

Pune, Maharashtra, India (Hybrid)
1 Month ago
Lilt - Arabic US-based Medical Translators

Lilt

United States (Remote)
4 Months ago
bytedance - Compliance Officer, Vietnam - Global Payment

bytedance

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)
7 Months ago
BKOM Studios - Quality Assurance Analyst

BKOM Studios

Québec City, Quebec, Canada (Remote)
2 Months ago
Mozilla - Director, Enterprise Resource Planning

Mozilla

Canada (Remote)
2 Months ago
Uniswap Labs - Senior Product Designer

Uniswap Labs

New York, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Chesterfield, Missouri, United States

ZeniMax Media - Senior Cloud Architect

ZeniMax Media

Rockville, Maryland, United States (On-Site)
1 Month ago
DraftKings - Surveillance Associate

DraftKings

Nashua, New Hampshire, United States (On-Site)
1 Week ago
Nintendo - Senior Ambassador - Nintendo San Francisco

Nintendo

San Francisco, California, United States (On-Site)
9 Months ago
Lionsgate - Director, Acquisition Strategy

Lionsgate

Santa Monica, California, United States (On-Site)
2 Months ago
C3 IoT - Senior Accountant

C3 IoT

Redwood City, California, United States (On-Site)
3 Weeks ago
Twitch - Software Engineer - Creator

Twitch

New York, New York, United States (On-Site)
4 Weeks ago
Domo - Senior Database Administrator

Domo

American Fork, Utah, United States (On-Site)
1 Week ago
Toast - Bilingual Emerging Market Online Sales Representative, Spanish

Toast

Boston, Massachusetts, United States (Hybrid)
1 Month ago
SBM Management - Custodial Lead

SBM Management

Irving, Texas, United States (On-Site)
3 Months ago
SSC Technologies - Sales Executive Private Markets

SSC Technologies

Chicago, Illinois, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform.

Pittsburgh, Pennsylvania, United States (On-Site)

Chesterfield, Missouri, United States (On-Site)

Chesterfield, Missouri, United States (On-Site)

Pittsburgh, Pennsylvania, United States (On-Site)

Pittsburgh, Pennsylvania, United States (On-Site)

Boise, Idaho, United States (On-Site)

Boise, Idaho, United States (On-Site)

Pittsburgh, Pennsylvania, United States (On-Site)

Pittsburgh, Pennsylvania, United States (On-Site)

Chesterfield, Missouri, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Blinkhealth

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug