Global Field Operations Manager

We are seeking a strategic and analytical Global Field Operations Manager to join our high-performing Field Operations team. This role will be responsible for driving global insights and operational excellence across planning, forecasting, productivity, and automation. The ideal candidate will bring a strong background in sales analytics, cross-functional collaboration, and systems thinking to support our global go-to-market execution.

About this role

The Field Operations Manager - global is a critical role to deliver our next phase of growth in the global region. In this role, you will partner closely with multiple of the Regional Vice Presidents throughout the global regions, with responsibilities spanning planning, forecasting, segmentation, territory planning, and reporting of business performance. You will be a critical part to our operational rigor and success of the global Sales organization. You will report to the Field Operations Sr. Director – global and work closely with the global sales management team, field professionals, and other colleagues in the Global Revenue Operations team.

Key Responsibilities

• Lead global territory design and alignment processes in partnership with regional sales leaders.
• Support annual planning cycles with data-driven insights, capacity modeling, and segmentation strategies.
• Collaborate with Finance and Strategy teams to ensure alignment with corporate objectives.
• Apply a data-driven approach to optimize territory assignment and quota planning, in partnership with Sales leadership and Finance.
• Support the global forecast rhythm, including weekly forecast rollups, trend analysis, and executive reporting.
• Partner with regional operations and analytics teams to ensure forecast accuracy and pipeline health.
• Drive adoption and optimization of forecasting tools (e.g., Clari, Salesforce).
• Support analysis and insights for forecast calls, pipeline generation calls, and business reviews in partnership with multiple Sales VP’s in the global regions.
• Prepare and deliver weekly insights packages for regional leadership, highlighting performance trends, risks, and recommended actions.
• Monitor KPIs across pipeline velocity, sales productivity, and conversion rates.
• Support business reviews and executive updates with tailored analytics.
• Proactively identify key business trends, discuss them with the global Sales Leadership team, and create action plans to implement changes in our GTM structure in order to ensure we hit revenue targets.
• Analyze performance of global programs and provide actionable insights to improve execution.
• Track sales compensation effectiveness and productivity metrics across segments and regions.
• Partner with Enablement and Program Leads to align operational metrics with program goals.
• Engage with the Analytics and Biz Apps teams to define requirements for automation and dashboard creation.
• Drive continuous improvement in reporting infrastructure and self-service analytics.
• Ensure data integrity and consistency across global dashboards.
• Act as an advocate on behalf of the global sales organization; ensure field feedback is captured and acted upon to ensure continuous improvement.

#LI-EB1