Global Technology Manager

Amex GBT is seeking a Global Technology Manager to lead technology initiatives for a single global client. This client-facing role involves partnering with the Global Client Manager to deliver solutions supporting global account strategy. The manager will oversee technology operations across multiple regions, ensuring efficient, secure project execution aligned with business goals, and driving innovation in service delivery.

Must Have

• Serve as the primary technology liaison with the client
• Collaborate with the Global Client Manager and Director of Client Management to identify and implement solutions that support the global account strategy
• Manage technology operations, including software, infrastructure, and cloud solutions across client regions
• Coordinate internal teams and third-party vendors to ensure timely, high-quality delivery
• Monitor technology performance, compliance, and service levels, addressing issues proactively
• Drive innovation and adoption of best practices in service delivery
• Bachelor's degree in IT, Computer Science or related field
• 5-10 years of IT management or client-focused technology leadership experience
• Travel industry experience
• Proven ability to manage technology operations for single global client or enterprise account
• Strong client relationship, communication and problem-solving skills
• Experience collaborating with global account managers and managing multi-region technology projects

Perks & Benefits

• Flexible benefits (health and welfare insurance plans, retirement programs, parental leave, adoption assistance, wellbeing resources)
• Travel perks (deals from major travel providers on flights, hotels, cruises, car rentals)
• Access to over 20,000 courses on learning platform, leadership courses, and internal job openings
• Connect with colleagues through global INclusion Groups

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We are seeking a Global Technology Manager to lead technology initiatives for a single global client. This client-facing role works directly with the client while partnering with the Global Client Manager to deliver solutions that support the global account strategy. You will oversee technology operations across multiple regions, ensuring projects are executed efficiently, securely and in alignment with business goals.

What You'll Do

• Serve as the primary technology liaison with the client;
• Collaborate with the Global Client Manager and Director of Client Management to identify and implement solutions that support the global account strategy
• Manage technology operations, including software, infrastructure, and cloud solutions across client regions;
• Coordinate internal teams and third-party vendors to ensure timely, high-quality delivery;
• Monitor technology performance, compliance, and service levels, addressing issues proactively;
• Drive innovation and adoption of best practices in service delivery.

What We're Looking For

• Bachelor's degree in IT, Computer Science or related field;
• 5-10 years of IT management or client-focused technology leadership experience
• Travel industry experience
• Proven ability to manage technology operations for single global client or enterprise account
• Strong client relationship, communication and problem-solving skills;
• Experience collaborating with global account managers and managing multi-region technology projects.

Core Competencies

Client-focused strategic thinking, leadership, cross functional collaboration, results-driven global perspective.

The US national base salary range for this position is from $104,300.00 - $193,700.00

The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!