GN Industry Utility CC&B Analyst

1 Minute ago • 2-5 Years

Job Summary

Job Description

Minimum Experience of 2 years in either Oracle Utilities Customer Care & Billing (CC&B), Customer to Meter (C2M), Meter Data Management (MDM) or Customer Cloud Service (CCS) with experience in end-to-end implementations. Should be able to engage with client, delivery team and other stakeholders across different geographies and to gather or clarify detailed user stories/requirements. Possess hands-on functional expertise in areas like Billing, Rates Configurations, Payments, Credit & collection, Meter Data acquisition, VEE Groups/Rules, Usage measurement, Aggregation and calculations for electric, gas or water utility. Design and implement solutions focusing on out-of-the-box capabilities, understand business requirements, and recommend automation opportunities. Requires excellent communication skills and understanding of market environments and the Oracle Utilities Application Framework.
Must have:
  • Minimum 2 years experience in Oracle Utilities CC&B, C2M, MDM, or CCS with end-to-end implementations.
  • Engage with clients, delivery teams, and stakeholders to gather user stories/requirements.
  • Possess hands-on functional expertise in CC&B/C2M/CCS/MDM for utility areas like Billing, Rates, Payments, Credit & collection, Meter Data acquisition, VEE Groups/Rules, Usage measurement, Aggregation, and calculations.
  • Design and implement solutions for business processes, focusing on out-of-the-box solutions.
  • Lead workshops and demos, document business processes, and recommend automation.
  • Understand de-regulated and regulated market environments, tariff scenarios, meter-to-cash process, and market EDI transaction lifecycle.
  • Understand fundamentals of Oracle Utilities Application Framework (OUAF) for solution development.
Good to have:
  • Knowledge of other utility products built on OUAF platform such as SOM, ODM, NMS, SGG, MWM, WAM, OUCSS, OUBI.
  • In-depth Knowledge of OUAF, database structure and technical knowledge.
  • Oracle Utilities Certifications in Oracle Utilities product suite.
  • MBA

Job Details

Job Description

Job Description-CC&B/CCS Analyst

Job Title -  CC&B/CCS Analyst Management Level : 11 Location: Bangalore/ Gurgaon/Hyderabad/Pune/Mumbai Must have skills: Oracle Utilities Customer Care and Billing, Oracle Utilities Meter Data Management, Oracle CCS

Job Summary:

  • Minimum Experience of 2 years in either Oracle Utilities Customer Care & Billing (CC&B), Customer to Meter (C2M), Meter Data Management (MDM) or Customer Cloud Service (CCS) with experience in end-to-end implementations.
  • Should be able to engage with client, delivery team and other stakeholders across different geographies and to gather or clarify detailed user stories/requirements.
  • Should possess hands-on CC&B/C2M/CCS/MDM functional expertise on more than one area of either electric, gas or water utility in Billing, Rates Configurations, Payments, Credit & collection, Meter Data acquisition, VEE Groups/Rules, Usage measurement, Aggregation and calculations, etc.
  • Should be able to understand business requirements in detail and design, implement, and provide solution on different business processes with focus on out of the box solution.
  • Candidate should have excellent written and verbal communication skills ability to lead workshops, demos and ability to not only document business process but also should be able to recommend new methods and automation opportunities for efficient business operation.
  • Should have understanding of de-regulated and regulated market environment and related tariff scenarios, meter to cash process, market EDI transaction lifecycle etc.
  • Should understand fundamentals of the Oracle Utilities Application Framework (OUAF) to guide the overall solution development.
  • Knowledge of other utility products built on OUAF platform such as SOM, ODM, NMS, SGG, MWM, WAM, OUCSS, OUBI is a plus.
  • In-depth Knowledge of OUAF, database structure and technical knowledge is a plus.
  • Oracle Utilities Certifications in Oracle Utilities product suite would be an advantage.

About Our Company | Accenture

Qualification

Experience: 2-5 years

Educational Qualification: B.Tech/ BE , MBA good to have

Locations

Bengaluru

Additional Information

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