Head of Deployed Engineering - EMEA

As Head of Deployed Engineering in EMEA, you will build and lead a team of deployed engineers across Europe, the Middle East, and Africa. This role involves shaping how agents are built and deployed, defining global deployed engineering operations, and driving technical and strategic credibility with key customers. You will partner with the EMEA Sales Leader, focusing on pre-sales and ensuring customer success with LangChain, LangGraph, and LangSmith products. This is a leadership role with significant impact on the company's AI-powered software future.

Must Have

• Build and scale the EMEA deployed engineering organization.
• Achieve technical wins, driving urgency with customers.
• Partner with LangChain’s EMEA sales leader for revenue and customer success.
• Lead technical strategy on strategic enterprise opportunities.
• Engage with senior technical and business stakeholders.
• Differentiate LangChain in competitive environments.
• Articulate technical advantages, product vision, and expertise.
• Set and uphold the technical bar for deployed engineering.
• Co-create global playbooks and operating practices.
• Develop future leaders across EMEA.
• 10+ years in sales engineering, solutions architecture, or engineering.
• Experience leading and scaling technical GTM teams.
• Deep technical expertise in Python, software, platform, and solutions architecture.
• Experience working with or selling to developers.
• Strong track record in complex enterprise technical engagements.
• Exceptional communication and technical storytelling skills.
• Bias for action, comfort with ambiguity, high bar for excellence.
• Available to work in London, UK.

Good to Have

• Familiarity with genAI, agents, observability, or open source software.
• Experience as an early member of a startup GTM organization.

Perks & Benefits

• Competitive compensation (base salary, meaningful equity).
• Health and dental coverage.
• Flexible vacation.
• 401(k) plan.
• Life insurance.
• Locally competitive benefits (EU and UK).

Employment Type

Full time

Location Type

On-site

Department

GTM

About The Role::

As our Head of Deployed Engineering in EMEA, you will build and lead the team of deployed engineers working across Europe, the Middle East, and Africa. You’ll play a defining role in shaping how agents are built and deployed across EMEA, while also helping define how deployed engineering operates globally at LangChain. This is a rare opportunity to build a regional organization from the ground up, and have outsized impact at a company shaping the future of AI-powered software.

This team works alongside our sales team to help our prospects and customers build reliable, scalable agents for this business, using our suite of products — LangChain, LangGraph and LangSmith. The team focuses on pre-sales efforts, but stays on accounts to not only close new business but to also make our customers wildly successful.

You will build and lead a team of deployed engineers who establish LangChain’s technical and strategic credibility with our most important customers. This organization plays a central role in helping enterprises understand why LangSmith is the best platform for evaling, deploying, and observing agents — and why we are the best long-term partner to work with.

You will report to the Global Head of Deployed Engineering, and operate as a peer to the EMEA Sales Leader, with shared ownership of regional outcomes.

This role is equal parts organizational leadership, customer engagement, and revenue accountability. You will define how deployed engineering operates in EMEA, build a high-performing regional team, and ensure tight alignment between technical excellence and commercial success.

As a member of the global deployed engineering leadership team, you will also be a core contributor to shared strategy, helping define the playbooks, processes, and standards used across regions.

What You’ll Do:

• Build and scale the EMEA deployed engineering organization, owning hiring, onboarding, coaching, and performance management as the team grows rapidly.
• Achieve the technical win, driving urgency and focus with our customers, in order to rapidly advance our opportunities across EMEA.
• Partner with LangChain’s EMEA sales leader, with shared accountability for revenue outcomes and customer success.
• Lead technical strategy on our most strategic enterprise opportunities, engaging directly with senior technical and business stakeholders to shape evaluations, architecture, and solution design.
• Differentiate LangChain in competitive environments, clearly articulating our technical advantages, product vision, and unique expertise in building and deploying agents in production.
• Set and uphold the technical bar for deployed engineering, staying close to the product and modeling what excellent customer-facing engineering looks like.
• Co-create global playbooks and operating practices, contributing regional insights while maintaining strong global consistency.
• Develop future leaders, building a strong bench of deployed engineers and managers across EMEA.

How to be successful in the role:

• 10+ years of experience in sales engineering, solutions architecture, engineering, or similar customer-facing technical roles at a dev tools, AI, or infrastructure company.
• Proven experience leading and scaling technical GTM teams, with demonstrated ability to lead multinational, multicultural teams across EMEA.
• Deep technical expertise — you’re not a stranger to Python, and are well-versed in software engineering, platform engineering, and solutions architecture disciplines.
• Experience working with or selling to developers and engineering-led buyers.
• Strong track record of leading complex enterprise technical engagements and building trust with senior stakeholders.
• Exceptional communication and technical storytelling skills, with the ability to simplify complex concepts and influence executive audiences.
• A bias for action, comfort with ambiguity, and a consistently high bar for excellence.
• Must be available to work in London, UK

Bonus If You Have

• Familiarity with genAI, agents, observability, or open source software
• Experience as an early member of a startup GTM organization

Compensation: We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation will vary based on role, level, and location. For team members in the EU and UK, we provide locally competitive benefits aligned with regional norms and regulations. Salary Range: 180 - 220 GBP