Head of Digital, APAC

Job Description

Get To Know Us:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

SS&C Global Investor Distribution Solutions (GIDS) provides information processing and computer software services and products. The Company’s operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

As part of the Global Digital team at GIDS, you'll play a crucial role in managing the delivery of digital technologies across Transfer Agency, Superannuation, Wealth industries for a world-leading Financial Services Technology firm.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

Please note that this role can be based in Melbourne, Sydney or Brisbane.

What You Will Get To Do:

As the Head of Digital APAC, you will empower and drive a cross-functional team—including delivery managers, product owners, business analysts, developers, and QA—using best-practice methodologies to ensure delivery encompasses strategy, innovation, client engagement, and digital leadership.

In this role, you will also be responsible for managing and nurturing client and key stakeholder relationships. You will oversee timely delivery and accurate reporting, including updates, RAID logs, budget controls, and resource requirements while ensuring compliance with internal frameworks and governance standards.

Client-Facing Leadership

• Act as the primary digital ambassador for APAC clients, translating business needs into digital solutions.
• Lead client workshops, discovery sessions, and strategic planning to shape digital roadmaps.
• Build trusted relationships with senior executive client stakeholders, positioning SS&C as a digital thought leader.

Digital Strategy & Innovation

• Define and drive the digital strategy for APAC, aligned with global priorities and local market trends.
• Stay ahead of MarTech, CDP, AI, automation, and CX innovations, integrating them into client solutions from ideation to client implementation.
• Champion digital transformation initiatives, identifying opportunities for disruption and growth and take them through the product execution lifecycle.
• Work in a multi-client environment to provide core solutions with some flexibility for customer differentiation.

Commercial & Growth Focus

• Partner with Sales and Account Management to identify growth opportunities, shape proposals, and support pitches.
• Contribute to revenue generation through strategic digital engagements and upselling opportunities.

Team & Capability Leadership

• Build and mentor a high-performing digital team across APAC, fostering innovation and excellence.
• Collaborate with global digital leaders to share best practices and scale capabilities.

What You Will Bring:

• 10+ years in digital strategy, transformation, or consulting, ideally in APAC markets.
• Strong experience across the financial services sector ranging from wealth management, superannuation and managed funds verticals.
• Experience in Asian markets will be looked upon favourably.
• Proven experience in client-facing roles, with strong commercial acumen.
• Deep understanding of MarTech ecosystems, digital platforms, and customer experience design.
• A solid foundation of client experience led solutions encompassing user experience design principles.
• Strong leadership and stakeholder management across enterprise and agency environments.
• Strong change management skills, driving transformation and stakeholder engagement.
• Highly motivated, proactive, with strong problem-solving abilities.
• Expertise in financial controls, budget management, risk, and issue resolution.
• Calm and assertive under pressure, ensuring effective decision-making.
• Strong leadership and stakeholder management, influencing at senior levels.
• Experience in financial services change environments, wealth management and Transfer Agency operations (desirable).
• Exposure to Agile delivery, but with a strategic lens.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.