Head of Fintech Compliance & Risk

Delivery Hero is seeking a Head of Fintech Compliance & Risk to lead the compliance and risk management functions of its fintech business. This role involves developing and maintaining robust compliance frameworks and risk management strategies across 65+ jurisdictions. Key responsibilities include overseeing AML compliance, managing credit and operational risk, ensuring adherence to card scheme regulations and PCI DSS, and acting as a primary contact for regulatory bodies. The successful candidate will lead and mentor compliance and risk teams, collaborating with product and engineering to embed controls into financial products.

Must Have

• Develop, implement, and maintain compliance framework and risk management strategy for financial services.
• Oversee and manage Anti-Money Laundering (AML) compliance framework across regulated and non-regulated entities.
• Oversee and maintain a robust risk framework focusing on credit and operational risk.
• Ensure full compliance with card scheme regulations (Visa, Mastercard) and PCI DSS.
• Act as primary contact for regulatory bodies, financial partners, and auditors.
• Lead, mentor, and manage compliance and risk teams.
• Collaborate with product, engineering, and operations teams to embed compliance and risk controls.
• 10+ years of experience in compliance or risk management in financial services/fintech.
• Extensive experience with AML regulations, card scheme compliance, and PCI compliance programs.
• Outstanding English communication skills (verbal and written).
• Demonstrated ability to manage people and lead a team in a multinational environment.
• Exceptional analytical and problem-solving skills.
• Certifications like CAMS or similar professional risk/compliance credentials.

Good to Have

• A degree in Law

Perks & Benefits

• Hybrid working model (2 days a week in Berlin campus)
• 27 days holiday with extra days on 2nd and 3rd year of service
• 1,000 € Educational Budget
• Language Courses
• Parental Support
• Access to Udemy Business platform
• Health Checkups
• Meditation
• Gym & Bicycle Subsidy
• Employee Share Purchase Plan
• Sabbatical Bank
• Public Transportation Ticket Discount
• Life & Accident Insurance
• Corporate Pension Plan
• Digital Meal Vouchers
• Food Vouchers
• Corporate Discounts

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Head of Fintech Compliance & Risk to join the Legal Team on our journey to always deliver amazing experiences.

In this role you will lead the compliance and risk management functions of our fintech business vertical. This leadership role is crucial for ensuring our financial technology operations adhere to all applicable laws, regulations, and industry standards across 65+ jurisdictions, while managing and mitigating risk in a fast-paced, high-growth environment. The ideal candidate will foster a vibrant yet demanding culture, driving excellence and accountability across the team.

Reporting directly to our Global Senior Director of Fintech Legal, Compliance & Risk, this role provides a multifaceted platform to drive compliance excellence and mitigate financial risks at a global level.

• Develop, implement, and maintain a robust compliance framework and risk management strategy tailored to the provision of financial services within a digital ecosystem.
• Oversee and manage all aspects of our Anti-Money Laundering (AML) compliance framework across all group regulated and non-regulated entities, ensuring alignment with global standards and local regulatory requirements.
• Oversee and maintain a robust risk framework with a primary focus on credit and operational risk across all fintech operations.
• Ensure full compliance with card scheme regulations (e.g., Visa, Mastercard) and manage all aspects of Payment Card Industry Data Security Standard (PCI DSS) compliance related to our central payment processing systems.
• Act as the primary point of contact for regulatory bodies, financial partners (banks and payment service providers) and auditors regarding compliance and risk matters.
• Lead, mentor, and manage the compliance and risk teams, promoting professional development and a culture of integrity, transparency, and high performance.
• Collaborate with product, engineering, and operations teams to embed compliance and risk controls into new and existing products and processes.

Qualifications

• 10+ years of professional experience in compliance, risk management, or a related field within the financial services or fintech industry. A degree in Law is considered a plus;
• Extensive experience with Anti-Money Laundering (AML) regulations and the implementation/management of associated controls, along with a proven track record in managing card scheme compliance and PCI compliance programs.
• Outstanding communication skills in English (both verbal and written) and you are able to convey complex legal concepts and arguments in simple words for an audience of non-experts;
• Demonstrated ability to manage people, foster a positive but rigorous culture, and lead a team in a fast-paced, multinational environment.
• You possess exceptional analytical and problem-solving skills and solve complex tasks in a legally accurate yet pragmatic and timely manner;
• Certifications such as Certified Anti-Money Laundering Specialist (CAMS) or similar professional risk/compliance credentials.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week.
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service.
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy.
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.