Health and Wellness Coordinator - Limited Term
Job Summary
Job Description
The Health and Wellness Coordinator will provide intensive case management services to eligible refugees and immigrants in the Triad area of North Carolina. The primary responsibilities of this position include assisting clients to complete personalized goal plans to remove barriers to self-sufficiency and cultural adjustment, providing support on managing appointments, navigating health and wellness goals, progressing towards naturalization, and connecting clients to appropriate community resources. This is a limited-term position funded through a grant agreement until September 30, 2025, and contingent upon funding extension. Responsibilities include client services like comprehensive case management, conducting screenings, guiding goal-setting, performing home visits, and coordinating with local organizations. Also, administrative and program responsibilities such as participating in meetings, submitting reports, and adhering to World Relief policies.
Must have:
- One year of case management/direct-service experience.
- Willing to drive World Relief vehicles for client appointments.
Good to have:
- Degree in Social, Public Health, or similar field.
- Cross-cultural experience.
- Bilingual in Arabic, Swahili, Spanish, French, Kareni, Burmese, or Pashto, Dari.
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
The Health and Wellness Coordinator will provide Preferred Communities intensive case management services to eligible refugees and immigrants in the Triad area of NC. The primary responsibilities of this position will include assisting clients to complete personalized goal plans to remove barriers to self-sufficiency and cultural adjustment, providing support on managing appointments, navigating health and wellness goals, progressing towards naturalization, and connecting clients to appropriate community resources.
This is a limited-term position funded through a grant agreement until September 30, 2025, and contingent upon funding extension.
ROLE & RESPONSIBILITIES:
- Provide comprehensive case management for enrolled cases to include the following responsibilities:
- Conduct pre and continued screening with each client referred to the Preferred Communities (PC) program to determine eligibility and conduct follow-up assessments at the 90th, 180th, 270th, and 360th day to monitor client progress
- Orient and enroll eligible clients into the PC program of ICM and IAR for the Health and Wellness department
- Guide the goal-setting process with each enrolled client to identify areas of vulnerability and detail action steps necessary to promote self-sufficiency
- Perform regular home visits and welfare evaluations throughout the program period
- Assist enrolled clients with accessing necessary services as needed through assisting with completing applications and making referrals
- Develop and strengthen collaboration with local organizations, social service agencies, and healthcare providers
- Ensure provision of all necessary services as outlined by the program guidelines, to include accompanying clients to appointments (medical, legal, DSS, etc)
- Assist clients through advocacy and mentorship in developing the life skills necessary for long-term self-sufficiency
- Coordinate cross-departmental internal referrals and services at World Relief
- Coordinate with and guide volunteers and interns through providing direct services to clients as opportunities arise
- Maintain accurate documentation of client files, case notes, reporting records, and submit monthly program reports
- Provide mediation services between clients and outside entities (i.e., healthcare providers, volunteers, etc.), and additional adjustment counseling as needed
- Ensure professional and timely provision of all necessary services as outlined by the PC Guidelines
- Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
- Submit any requested data to the program manager through monthly, semi-annual, and annual reports
- Maintain accurate and organized files and records of services provided
- Ensure continuity of services and reporting during staff transitions and in the absence of a Program Manager
- Adhere to all World Relief policies, including but not limited to, incident reporting procedures, code of conduct, security safety and health
- Travel to and between High Point and Winston Salem office locations is a requirement for this position
- Perform other tasks and projects as assigned
Client Services:
Administrative and Program Responsibilities:
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- At least one year of case management/direct-service experience with vulnerable populations.
- Willing to drive World Relief vehicles for client appointments, meetings, etc.
PREFERRED QUALIFICATIONS:
- Degree in Social, Public Health, or similar field.
- Cross-cultural experience.
- Bilingual in any of the following languages: Arabic, Swahili, Spanish, French, Kareni, Burmese, Pashto, Dari.
$17 - $19 an hour
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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