Healthcare Customer Project Manager - Field based in Syracuse or Rochester, NY area

Job Description

Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business.

Your role:

• Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work.
• Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
• Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities.
• This is a field-based position with travel up to 75% of the time within the zone, covering Syracuse and Rochester, NY and surrounding areas.
• The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.

You're the right fit if:

• You’ve acquired a minimum 5 years of experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare Information Technology, Patient Monitoring, Telemetry, Nursing Informatics)
• You have a Bachelor’s degree in the areas of: Clinical or Computer Science, Information Technology, Project Management or equivalent.
• You have robust leadership skills, paired with the ability to influence across all project resources/stakeholders. Excellent interpersonal and communication (verbal and written) skills.
• Company relocation benefits will not be provided for this position. For this position, you must reside in Upstate New York near Syracuse or Rochester and travel up to 75% in the market.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose..
• Learn more about our culture..

Philips Transparency Details

The pay range for this position in NY is $98,280 to $157,248.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

#LI-PH1

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.