HR Service Delivery Associate

Job Description

Skill required: Employee Services - Data Analysis Reporting

Designation: HR Service Delivery Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs The person taking up this role will be responsible for supporting the team in preparing and updating standard reports, using internal tools and Excel. This is a foundational role, suited for individuals starting their careers in data and reporting. The candidate will assist in data collation, formatting, and basic automation tasks under supervision. Basic proficiency in Excel is required, and exposure to PowerQuery or VBA is a plus. The role demands attention to detail, eagerness to learn, and a strong commitment to timely and accurate report support. Employee Services - More into query/case management Collect, interpret, and present data in a clear and meaningful manner, facilitating informed decision making. This skill involves not only analyzing data but also effectively communicating findings through reports, visualizations, and dashboards to convey insights and support organizational objectives.

What are we looking for?

•Written and verbal communication

•Detail orientation

•Critical Thinking

•Problem Management

•MIS Reporting HR Domain MS Office (Excel)

•Email Writing Skills

•Problem solving skills (Analytical skills / Collaborative thinking/ Adaptable to change)

•Verbal Communication : Sentence Mastery, Vocabulary,Fluency,Pronunciation

•Customer Service Skills;

•VBA / PowerQuery

Roles and Responsibilities:

•In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

• Your expected interactions are within your own team and direct supervisor

• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

• The decisions that you make would impact your own work

• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

• Please note that this role may require you to work in rotational shifts

•Key responsibilities:

• Assist in preparing and updating standard reports using Excel, based on templates and data provided by senior team members.

• Help gather and clean data from MIS systems or spreadsheets for reporting purposes.

• Support in formatting, checking, and validating data for accuracy and completeness.

• Learn and apply basic Excel automation techniques (e.g., formulas, filters, pivot tables, etc.).

• Coordinate with analysts for data inputs and help meet reporting schedules.

• Participate in team activities, including report documentation and process learning.

• Maintain organized files, templates, and records for recurring reports.

• Gradually build familiarity with PowerQuery/VBA under guidance.

• Be open to feedback and committed to developing reporting and data-handling skills.

• Be willing to work in rotational shifts based on team and business needs.

Qualification

Any Graduation

Locations

Gandhinagar