(HW validation) Support Engineer, Staff (Zhubei)

Job Posting Date

2025-09-03

Company:

Qualcomm Semiconductor Limited

Job Area:

Engineering Services Group, Engineering Services Group > Support Engineering

General Summary:

Manage overall HW validation process in Test floor (Taiwan & Singapore) that includes but not limited to installation/deinstallation of equipment, budget management, maintenance program implementation, and new equipment buyoff and qualification. Ensure high availability (uptime) of different pieces of equipment as well as on time delivery. Carry out supervisory role to a group of technicians and planner to ensure labs are appropriately supported. Work closely with counterparts from other regions for alignment and implementation of common tools and procedures.

Skills/Experience

• At least 5 years experience as Support/Equipment Engineer or similar role
• Good English communication skills in both written and oral.
• Hands-on experience in Automated Test Equipment, Load-board, probe-card and test Hardware etc.
• Able to read schematic diagrams, can identify various electronic components (resistors, capacitors, inductors, relays, etc.)
• Basic electronic troubleshooting/debugging skills
• Microsoft Office and presentation Skills
• Can work both independently and as part of team
• Have the “can do” attitude and willing to learn new skills

Responsibilities

• Equipment space allocation and management
• New hardware validation and buyoff
• Develop/Review of equipment maintenance SOP
• Budget management and cost reduction initiatives
• Equipment spare parts sourcing, ordering, control and management
• 24x7 technical support
• Analyze equipment/HW malfunctions and failures, monitor performance, and develop corrective actions
• Work with counterparts from other sites to develop equipment specifications for next generation products.
• Drive improvement in the performance, productivity, and efficiency of equipment and monitor KPIs

Minimum Qualifications:

• Bachelor's degree and 4+ years of Support Engineering or related work experience.

OR

Associate's degree and 5+ years of Support Engineering or related work experience.

OR

High School Diploma or equivalent and 6+ years of Support Engineering or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

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