Incentive Compensation Analyst | Hybrid, Kansas City

The Incentive Compensation Analyst will administer and improve incentive compensation processes, validating and reconciling commission and bonus calculations. This role involves close collaboration with cross-functional teams to ensure accurate and timely incentive payments and reporting. Key responsibilities include data management, troubleshooting, pay plan administration, reporting, and continuous process improvement to enhance system usage and reduce manual efforts.

Must Have

• Analyze incentive compensation reporting, validate data, and research exceptions.
• Utilize reporting systems to compile data for payment calculation or analysis.
• Perform audits of data sources to confirm accuracy and manage issue resolution.
• Provide timely responses and issue resolution to inquiries.
• Resolve reconciliation issues related to commission data and/or incentive payments.
• Administer day-to-day incentive compensation processes.
• Calculate incentive award payments based on pay plan provisions.
• Perform activities for the design, development, implementation, communication, and administration of incentive programs.
• Ensure accuracy and timeliness of incentive payments.
• Review incentive payment reports for accuracy and completeness.
• Calculate, reconcile, and pay bonuses on a quarterly, semi-annual, and annual basis.
• Maintain, review, and distribute incentive compensation plan documents.
• Document all processes and policies.
• Track approvals for all non-standard adjustment requests.
• Design and implement reporting packages for various groups.
• Analyze sales performance results, prepare standardized calculation statements, presentations, and recommendations.
• Develop or improve systems to effectively track or capture data.
• Reduce redundant and/or manual processes by enhancing current system usage.
• Proactively solicit and consolidate feedback from the organization.
• Develop and execute incentive-compensation-related training and communication.
• Bachelor’s Degree in Finance, Accounting, or Business Administration.
• Two to three years of work experience in incentive compensation or related field.
• Understanding of accounting principles.
• Experience working with large amounts of data.
• Strong communication skills.
• Strong technical skills including advanced Excel (pivot tables, complex formulas), Word, Outlook.
• Strong project management and problem-solving skills.
• Ability to be flexible, adapt, and succeed in a fast-paced, dynamic environment.
• Strong organization skills and ability to manage daily responsibilities and prioritize duties efficiently and accurately.
• Must be detail-oriented.
• Ability to interact and build relationships with different departments.
• Must be a self-motivated individual, able to take on additional responsibility and work independently.
• Must be an innovative thinker with a focus on long-term sustainable results.

Good to Have

• Proficiency with VBA.
• Experience with Anaplan and/or Sales Force Spiff or other enterprise incentive compensation tool.
• Proficiency with Salesforce.com and NetSuite.

Perks & Benefits

• A company committed to championing Diversity, Equality, and Inclusion through Employee Resource Groups.
• Work/life balance.
• Professional training resources.
• Creative problem-solving and the ability to tackle unique, complex projects.
• Volunteer Opportunities ("Optiv Chips In").
• The ability and technology necessary to productively work remotely/from home (where applicable).

The Incentive Compensation Analyst will provide administration and on-going process improvement efforts associated with incentive compensation. This individual will be responsible for validating and reconciling all commission and bonus calculations and will work closely with various cross-functional teams to ensure the accuracy and timeliness of all incentive compensation payment and associated reporting.

How you'll make an impact:

Data Management

• Analyzes incentive compensation reporting from various sources, validates data and researches all exceptions.
• Utilize all reporting systems to compile data for payment calculation or analysis.
• Perform audits of all data sources to confirm accuracy and functionality of system/process and manage issue resolution with appropriate teams as necessary and ensure all internal audit controls are effective.
• Collaborate and assist with system integration and improvement projects.

Trouble Shooting

• Provide timely responses and issue resolution, escalating as appropriate, to all inquiries from all levels of the organization.
• Resolves reconciliation issues related to commission data and/or incentive payments.
• Serve as Subject Matter Expert (SME) in troubleshooting and problem solving with internal departments on data and process issues.
• Execute and create incentive compensation training curriculum, content, and materials.

Pay Plan Administration/Execution

• Ownership of the day-to-day administration and issue resolution for incentive compensation processes.
• Calculates incentive award payments to incentivized personnel based on pay plan provisions.
• Performs activities needed for the design, development, implementation, communication and administration of incentive programs, plans, policies, and quotas.
• Ensure accuracy and timeliness of incentive payments as outlined in the plan.
• Review incentive payment reports for accuracy and completeness.
• The calculation, reconciliation, and payment of bonuses on a quarterly, semi-annual, and annual basis which includes soliciting achievement against targets from business leaders and collecting appropriate approvals, as well as the reporting of bonus amounts for payroll processing and the calculating and posting of bonus accruals.
• Maintenance, review, and distribution of incentive compensation plan documents on an ongoing basis, as well as communication and launch of plan components and documents for annual compensation plan updates.
• Documentation of all processes and policies.
• Track approvals for all non-standard adjustment requests, as required.
• Administration of Anaplan and/or Sales Force Spiff or other data-collecting, calculation, and reporting tools.

Reporting

• Design and implementation of reporting packages for various groups in the organization depending on business need.
• Analyze sales performance results, prepare standardized calculation statements, presentations and recommendations for business leaders, Finance and/or HR.

Continuous Process Improvement

• Development or improvement of systems to effectively track or capture data.
• Reduce redundant and/or manual processes wherever possible by enhancing/expanding the current system usage.
• Proactively solicit and consolidate feedback from the organization.
• Develop and execute incentive-compensation-related training and communication for the organization.

What we're looking for:

• Bachelor’s Degree in Finance, Accounting, or Business Administration preferred
• Two to three years of work experience in incentive compensation or related field preferred
• Understanding of accounting principles
• Preferred experience with Anaplan and/or Sales Force Spiff or other enterprise incentive compensation tool
• Experience working with large amounts of data
• Strong communication skills, experience working in a cross-functional environment is required
• Strong technical skills including, advanced Excel, with knowledge of pivot tables and complex formulas, proficiency with VBA (preferred), Word, Outlook, Anaplan, Sales Force Spiff, Salesforce.com and NetSuite is strongly preferred
• Strong project management and problem-solving skills
• Ability to be flexible, adapt and succeed in a fast-paced, dynamic environment
• Strong organization skills and ability to manage daily responsibilities and prioritize duties efficiently and accurately
• Must be detail-oriented
• Ability to interact and build relationships with different departments to complete core responsibilities
• Must be a self-motivated individual who is willing and able to take on additional responsibility and work independently with minimal supervision.
• Must be an innovative thinker with a focus on long-term sustainable results for a fast-paced, growing, and dynamic organization.

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What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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