Financial Operations Supervisor

Jellyfish

Job Summary

The Financial Operations Supervisor plays a crucial role in enhancing customer experience with Radius by ensuring best-in-class performance, value for money, and effective customer communications. This office-based role in Dublin involves end-to-end management of customer invoicing, driving process improvements, ensuring accurate and timely invoicing for the fuel business, and converting sales orders into customer invoices. The supervisor will also handle direct debit processing, reconciliations, stakeholder relationships, and support the Financial Operations Manager with ad hoc projects.

Must Have

  • Full end to end management of customer invoicing processes
  • Driving process improvements to streamline processes and find efficiencies
  • Ensure all invoicing is completed within agreed timescales for the fuel business
  • Ensure high degree of accuracy for all invoicing
  • Ensure the team converts sales orders into customer invoices and ensures completeness of revenue
  • Follow procedures and strong controls
  • Check accurate processing of Direct Debits
  • Complete reconciliations using multiple data sources
  • Develop and maintain effective business relationships with key stakeholders
  • Produce supporting reports and commentary for billing movements
  • Handle administrative and billing-oriented duties
  • Assist Financial Operations Manager with ad hoc projects
  • Minimum 3 years’ experience in a Finance or Operations related role
  • Ability to influence and effect change with stakeholders
  • Strong written and verbal communication skills
  • Customer centric approach
  • Experience interacting across all levels of the organisation and with external stakeholders
  • Experience fostering strong working relationships
  • Excellent attention to detail
  • Track record of delivering process improvements and continuous improvement methodology
  • Autonomous self-starter
  • Proactive action-based bias and problem solving
  • Resilience in fast paced demanding environment

Perks & Benefits

  • Competitive rewards package
  • Opportunity to develop and progress career
  • Defined Contribution pension scheme
  • Performance bonus
  • Enhanced Maternity pay
  • Cycle to work scheme
  • Electric Car Scheme
  • Options to support physical, mental, and financial wellbeing

Job Description

Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

The role of Financial Operations Supervisor is really important to us. Your role will play a key part of the customers experience with Radius, ensuring best in class performance, value of money and customer communications.

We would love to welcome you to our Dublin office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

  • Full end to end management of customer invoicing processes
  • Driving process improvements to continue to streamline processes and find efficiencies in existing tasks
  • Ensure all invoicing is completed within agreed timescales for the fuel business within the Radius Group, ensuring a high degree of accuracy for all invoicing and is completed within agreed timescales.
  • Ensuring the team are converting sales orders into customer invoices and ensuring completeness of revenue with all charges being raised accurately and in full.
  • Following procedures and strong controls to ensure processes are completed in full and to a best-in-class standard.
  • Checking accurate processing of Direct Debits in line with strict deadlines.
  • Complete reconciliations using multiple data sources to ensure completeness of revenue.
  • Develop and maintain an effective business relationship with all key stakeholders relating to this role.
  • Producing supporting reports and commentary to explain movements in subscription and non-subscription billing.
  • Handle administrative and billing-oriented duties and responsibilities as required.
  • Assist the Financial Operations Manager with ad hoc projects as and when necessary.

Qualifications

  • Minimum 3 years’ experience of working in a Finance or Operations related role.
  • Ability to influence and effect change with a strong group of stakeholders.
  • Strong written and verbal communication skills.
  • Customer centric approach.
  • Experience of interacting across all levels of the organisation including dealing with non-finance colleagues and external stakeholders to gather relevant information.
  • Experience of fostering strong working relationships with internal and external stakeholders.
  • Excellent attention to detail.
  • Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges which will develop their own career.
  • Track record of delivering process improvements and harbouring a continuous improvement methodology.
  • Autonomous self-starter.
  • Proactive action-based bias and problem solving.
  • Resilience in fast paced demanding environment.
  • Strong ‘can do’ attitude.

Additional Information

What can you expect of us?

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, Performance bonus (% dependent upon department), Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing.

Still curious?

If you feel we are a good match for each other, you can apply online now!

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

N.B., we reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

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